Soup and Entree meal was great but the added on meatballs to the kids build your own pasta meal were dry and unpleasant on top of dry pasta. 50% Satisfaction
We visited this restaurant recently with a group of friends. Good ambiance, excellent service, and even better food. We will go again.
It has been 22 years since I dined at that location. The service and food was excellent then. The service and food was excellent now! It is good to see that East Side Mario's is still going strong in Guelph.Staff of East Side Mario's at Stone Road: Thank you very much for your excellent hospitality!!!
Guelph ESM is the best of the bunch. Seafood fettuccini was delish as was the accompanying salad and soup. Great job by the staff++
I hadn’t gone to East Side Mario’s in 15 years but my son wanted to try it so we figured we’d give it a shot. It’s still pretty low quality and hasn’t improved much, if at all. There are so many other options at the same price point that are way better quality. They need to cut prices by 25% and then it might be worth a visit.
I’ve had a few less than memorable experiences at the Guelph location and tonight was appalling.The waitresses were alright. Above mediocre and I understand that they can only give me what they have to work with. I respect that and have no outstanding complaint.The food however…We ordered budda boomers and got them cold, few and greasy. We asked for them to replace them because we know that sometimes mistakes happen.I normally would have just forgotten the first batch and moved on, but the next batch replacing the first was somehow worse. They were warm this time and greasy but not hot for something that would’ve been just made fresh within 5 minutes. More like they had been sitting for 10-15 minutes and then brought out to us. And somehow these were not all fully cooked! Huge disappointment.The budda boomers are normally amazing and a definite recommend, but not in this situation. My partner and I love them and we were sorely let down this time.The salad was mildly drowned in dressing.The pasta was excellent and I’ve yet to not enjoy the bread.This is something that neither my partner or myself have experienced at any other location except the Guelph location.We’ve been to the Waterloo location receiving several memorable evenings regardless of problems such as customer volume weighing on the cooking quality.I’ve been coming to East Side Mario’s since I was 8. I know what I’m talking about.
It was really good, but I wasn't given the chance to enjoy the all you can eat they offer. In other words, there service was almost too quick. Even during rushes they've never disappointed me
The restaurant was not busy when we arrived. The food took a long time to arrive. The server was less than pleasant. We asked for more bread and it arrived without butter, When we asked for some butter the server was annoyed. The food was tastelessly and expensive. Very noisy and not able to have a conversation.
My family and I have eaten at East Side Mario's for years seeing as we love it so much. It's been awhile since we have eaten there due to covid. Well the other night we had a late meeting and we were just going to grab subs pulled in and I said to my husband no I want East Side Mario's it's been forever so we ordered and our bill was $83.78. Went in to pick our food up and it stunk in the takeout part where pickup was, not a pleasant smell at all but we pickup our food headed home starving to feed the family it's 7:30. Well have they ever changed the taste of their signature dishes, it was horrible and cold at that, 4 meatballs in our family dinner of spaghett, other dish was good and the family Ceasars salad was half full. To top it all off my husband and son got food poisoning during the night and were so sick the next day. Never again will I eat there. I may try it one more time but don't know with the food poisoning. I hope someone sees this because I'm getting no response from them like they don't care or even off money back and it's really sad
Elyssa was our waitress and she's awesome - made us feel welcomed and appreciated. I'm giving Elyssa 5 stars!Why 2 stars? The rating reflects the service received from the manager.Order of events:The manager seats us at a table.I noticed an empty booth.I asked if I could have it.I was told no.10 minutes later it was offered to the family that was waiting for a table with us.I should have spoken with the manager about why a family of 4 could have the booth but not our family of 4, given that we were both waiting for tables and my family arrived first.After a long day and looking for a place to enjoy dinner with my family I just didn't have the patience to speak with someone about being treated like a second class citizen.So 2 stars. ?