Worst customer service ever! The owner is so rude. I asked him if he can put the meat on a different plate from the rice because my 3 year old daughter is very picky and wont eat the rice. The owner said no and was shouting at us. The cashier said its an extra dollar charge for a plate because they have to wash it. Worst customer service ever! Will not be returning back here!!!!!!
Came in at 1205pm yesterday to placed an order. Waited 20 mins and my food was not ready because they were rushing to get orders in and out. Guys who came in after I had placed an order got there food. I asked why my order is not yet ready and she didn’t confirm but to say it’s coming up. One of the Lady there knew the mistake but the other lady denied the mistake and told me it’s on its way and told the chef to make my order. Lady “I don’t want to wait again another few minutes nor do I want my food to be prepared rushed”. The appetite of having lunch was gone so I left asking for my money back. I’m a student and like everybody, our time is valuable. This is my first experience here at this restaurant and I may give them another shot. Just Please be more productive, organized and attentive in handling your business rather than trying to rush on getting more orders in and getting them out quicker.Edit. Came back to give it another try after 5 days. Much better. I can understand that they are busy and things don’t go according to plan. But overall food is good. I upped my 1 star to 4.
Fast service, many vegetarian options, tastes better when you eat it immediately. They haven't started with dine in yet due to staff shortage so take out is the only option.
Great food, quick order turn around time! Big portions of delicious food for a reasonable price, have been a loyal customer for the last 2.5 years! 5/5
I called to place a pickup order for an hour ahead. Staff were friendly and helped me to find what I'm looking for in the menu.Food was tasty and in a good portion ;)
Always taste better. Reasonable price and friendly staff. Quick service
Ive had way better hakka food. I ordered the chicken noodle soup, Tom Yum soup, chilli chicken and chilli fish = $44. Except for the Tom Yum soup, this place doesn't make good food for what it's worth, perhaps this was a one-off order. Honestly there's way more Hakka places around to not come back. If you can go out of your way drive to Faleys instead.
I dont have to say anything, the photo says everything. I am being a loyal customer from last 3 years. Eating different dishes from this restaurant. But they disappointed me this time. I bought manchurian chicken last night and this metal piece i found inside. The chef should be careful with this. Imagine the consequences if i would have eaten that thing.
I have been going here for lunch for about 6 years now. Food is always fresh and very tasty. Some of the best Hakka and Sichuan cuisine I have ever had. Only takeout now due to the pandemic but still awesome all the same!
I dont have to say anything, the photo says everything. I am being a loyal customer from last 3 years. Eating different dishes from this restaurant. But they disappointed me this time. I bought manchurian chicken last night and this metal piece i found inside. The chef should be careful with this. Imagine the consequences if i would have eaten that thing.