The worse place to buy KFC. The gravy is like water and the chicken is like from a day before. When I called and trying to explain to the manager he told me he how to cook and hang up.
We ordered all white bucket..paid an extra $26 for all white and wings...does this look like wings! Also didn't send the chicken burger meal order and the corn was black..the entire meal was disgusting! This was for fathers day $198 down the drain the food was not fit to eat...BTW that's only half the legs the others were still in the box..that's what we had to removebto get to the thighs! Which if they don't know is not white meat either!
Terrible customer service from both girl at front service and cook in back which I can only assume was owner. Asked for the famous sandwich . Was asked if I wanted it spicy in which I replied yes. I than asked her before my sandwich was made which sauce was put on it she replied Mayo I made sure to repeat.. regular mayo she said yes..mayo. What I received was a sandwich with a red sauce which is continued to insist is Mayo. When I tried to explain mayo is white she rudely shouted at me that it was mayo.. and called the cook out and angrily kept repeating it was mayo!Now both telling me it is mayo. I took the sandwich and threw it out as they both stared at me as if they were right. I will never go backThey are inexperience.. rude .. dirty floors and bathroom and no sense of customer serviceTotal waste of money.
Served me cold food twice in a row. I like Taco Bell, but this location is very poorly managed. If you like cold food, then this is thrnplace for you. I will never be returning.
Going in person usually isn’t that bad, as you can check your order but delivering is not worth it. Two mega fries were both small fries, missed all the dip and left wet drinks on top of the zingers in the bag. It’s really a shame how far KFC has fallen off. This used to be my go to location, but now it’s bad too. No matter what location you order from they always mess up orders. Even Popeyes and McDonald’s do it less
Basically stole our money. We placed an order online for pick up at another KFC location. Arrived and that location was closed (Note we never received an email confirmation). Went back home called KFC they said the refund would be processed and we ordered dinner from elsewhere. Somehow this location got our order and charged us for it. Called again told it would be fixed. No fix they just kept our money.
Haven't been to KFC since they started serving those ridiculously small pieces of chicken, but saw that they were offering spicy so decided to give them another try. The employee a the counter said there was none ready and that it would take 20-25 minutes. He was surprised when I said that was OK. So I told him I wanted 4 drumsticks and he said he wouldn't be able to do that. Wow. So we left and went to Popeye's around the corner, ordered spicy chicken, received 4 regular sized pieces of chicken and continued with our day. KFC is the worst. I can understand why so many of their locations are closing and Popeye's is growing.
I wish I'd seen these reviews before ordering from here. HORRIBLE. Missing items and the gravy tasted like burnt plastic!? When asked about replacement items they said they couldn't do anything and couldn't refund. Absolutely terrible. Do not bother going here. Drive a little further for a better one.
I don't eat fried chicken often but sometimes I like to treat myself. I walk into this place and ask for a 4 piece combo. The girl tells me they don't have any white meat chicken only dark meat.... I'm like 'Lady, this is KFC, how can you be out of chicken?'That doesn't make any sense to me. How does KFC run out of chicken? They're literally a fried chicken joint. I've tried this location a couple times now and it's always something. Old food that's been out awhile, something tastes off and now they're outta chicken! mfkIN cHkEN!!!
DO NOT GO HERE. I wish there was a star rating less than 1.The worst customer service you can ever expect. The people working there are clueless and do not value customers. The owner is incredibly greedy judging from the behaviour/lack of training of the employees.Wait times for your food is probably the longest out of any fast food location in Ontario There is no organization. Everyone crowds at the front with no seperation on who's ordered and who has not. The cashier doesn't give out receipts. They just scream the order hoping whoever ordered the food is still there after an hour or more.Not to mention, at January 10 @ 630PM (only one other person working at this time I did not get here name) was extremely rude and condescending at the request for an additional leg piece instead of another piece. She demanded that they cannot give a leg piece instead of a regular piece and basically told us to **** off and leave if we weren't happy receiving old small pieces. The entire scenario was embarrassing as there were other customers in the building.There had been numerous times in the past they do not understand or appreciate customer requests and do whatever they want (wrong orders, missing pieces in multiple piece meals etc). They consciously try to give out the smallest, oldest pieces to customers to save a few cents.