The portions of the 1 scoop Sunday is ridiculous, I have never seen that small of a scoop that costs more then a one scoop in a cup. You are better to get a regular scoop and add chocolate sauce and I say chocolate sauce as that’s what they call there hot fudge and tell you it’s the same thing. Go to the Humbertown location not here!
Everytime I visit this location its like pulling teeth. I now know why the lines get long and service is slow. The owners micro-manage their staff and Instead of being proactive and taking orders from others waiting in line, they intervene and take over every order their staff tries to serve. So, you'll have two ppl working on one order. Yesterday, it took 20 mins or more to complete my order bcuz instead of assisting staff by taking the next persons order, the owner kept jumping in and complicating things with mine by re-asking me my order two and three times after staff already dealt with me. I had 7 simple orders and after 15 mins, they only completed two milkshakes. Made the customer behind me get upset with me and accuse me of having a long order. I even offered to place HIS order so he could leave. The owners are appear to be alright but they need to step back and let their staff do their job so line can clear faster. They also give smaller scoops compared to what I've gotten at other BR locations.
I got a mango smoothie it has no taste it was fresh, I’ve had mango smoothie at other BR and it was delicious
Great customer service clean and delicious ice cream ...my children love going here ..
Lots of great flavours. Be patient with lines on hot days...
Can’t rate the place on cakes as I am going to be driving a distance to this place but they don’t answer the phone to inquire about what products they have for sale. Don’t see the point of have a business line and a website and never answer the phone ??Guess I could recommend Highland Farms for a regular cake since I can’t get an ice cream cake from this place sadly
It's really sad how the workers are conditioned to serve the "old neighbourhood" (nothing to do with actual age) .Awful service.Racist location! sorry not sorry ( sound familiar?)
This location is great. Customer service it's on point.
Birthday cake: cherry jubilee, chocolate fudge topping, awesome! My mum loved it ! 88yrs young, thank you
Fast service except for during lunch and 3 when school kids jam it up.