Holy cow the prices keep going up! I visited the Jane and finch location yesterday and bought a large assorted sub for $5 and I wanted another today but this location is closer to me but they tried to charge me $6! Keep in mind this is the same company!
Note that this place is takeout and cash only. No dine-in.Their takeout food and sandwiches are pretty good for what you pay for. I like to order the banh mi mostly.For customer service, the women there don't exactly tell you how their ordering system works if you're new, and then get upset as to why you haven't ordered. So if anyone reads this, for the banh mi you have to order on the side during the lineup before you get to the cash or else they panic. Old lady who works there loves to stare if you've apparently done something wrong and the other lady is pushy, and the lady at the cash is ok.Just a 1-star rating for this place though. Everyone who reviewed this place before is right - just to quickly get your food and go. No need to expect amazing and friendly customer service because you will not get any here.
Come here if you want to experience terrible service!!!! Very disappointed, I’d leave 0 start if I could.I came there to buy and of course have the money to PAY for the food but they treated me like I’m begging for it you know. Not a positive vibe at all the whole time I was there, there was no greetings even though they were not busy (3 pp just standing around), no asking if I’d like to order anything just staring, no smiling, not even a thank you.The sandwiches were ok but never come back again with this kind of business treat customers like that.
I never seen such miserable looking ladies in my life as the ones that work here. The sandwiches are okay, good cheap lunch. I'd like them take it easy on the yellow spread thing, but the few times I asked them to hold back this or add more chili they look pretty upset about it. It could be the language barrier.
The sandwich is great. The price is very affordable. $3.5 for a small sandwiches, where else can you get a sandwich at this price?
So this store only do take out, u just go in a grab whatever u need then pay. The sandwiches are always good and affordable, I ordered a $3.5 small sandwich and love it as usual. Don’t expect the staff to be very nice but I mean it’s just a take out store they don’t have to be very nice LOL stop complaining :(((
This place used to be really good and affordable. The food quality really gone downhill. They really cheap out on the meat and veggies on the sandwiches and had price increased. The meat spring roll barely have any meat in it, there’s a layer of dough inside. The service is terrible and with the price increase they should at least keep the food quality the same. They only accept cash which is ridiculous. I also witnessed a worker dropped a few breads on the floor and picked it back up and put it in the bread pile. It should be in the garbage, when I mentioned it they just ignored me. Very disappointing!
I'm not sure why people are complaining that the sandwiches are expensive when they only range from $3-$5 each. That's very affordable in my opinion, especially with most fast food restaurant prices going up as well.I always order the spicy assorted cuts banh mi and its always very yummy. Sometimes there's more peppers so it's extra spicy and sometimes there's not many and it's quite mild so that can be a bit disappointing but again, it's only $3 so I can't really complain.Service is very fast and what I'd expect from a store like this. I appreciate the efficient no-fluff service so I can just get in and get out. Please remember you can't expect 5-star dine-in restaurant service at a takeout spot so manage your expectations!One thing to note: they only accept cash.
The worst staff ever!! They let us waited 5 mjns in the store and no one asked us if we need anything. One of the lady working here then suddenly asked why we did not order. We did not say a word and left the store. Never come back. Rude ladies!!
Super rude customer service! Especially the cashier, she s treating customers like trash, super super rude! You are not doing us a favour ok? You are still in business because of customers so please have some respect to your customers. I rather going to Subway than coming to your store. I hope people read my comments before they go there.