Tim Hortons

2485 Eagle St N, Cambridge - N3H 1C9
112 reviews
Coffee Shops Coffee & Tea
(519) 623-5597

There's so many things the cash register went down but "H" was super personable .Manager was great .Waited ages for my bagels ordered double toasted, saw them on the side had to remind someone heard the 2 girls saying whoops those are supposed to be double toasted .That were thrown at me ,dirty bag,barely toasted. I even asked the girl and she lied .Called the Manager who was shocked and apologised and stood over the girls while they were remade and apologised again .25 minutes for 2 bagels is ridiculous

Steeped tea old. Slow service. No buns for the sandwiches, they switched to grilled bread without informing me, it was falling apart and messy, and was awful. Too Late before I realized. Everyone was unorganized. Person on sandwiches didn't change gloves once and I was waiting there 15ish minutes.

I buy my Morning coffee here mostly every day. They did not let me Down.

Placed my order on mobile.. waited for my order 20 minutes..the order was completely ignored till I walked in to grab my order …..I was treated differently based on colour by “Alex” working as a cashier where she was all cheerful with other race people …when asked about my order I was given a rude reply … terrible customer service…soon as I turned around after getting my order she is all screaming to other girls behind counter that she did not even take my order … Lady if you knew nothing why were you even talking to me.

Depends on the location and if it’s a afternoon or evening shift. If they don’t have enough steeped tea they will mix coffee with it. A truly disgusting drink and I usually find out after I’m on 401 miles down the road.

It's a bit of a smaller/older location but they have had the best donut selection I have seen in a while!

I ordered 4 cheese and everything begals, they took almost 10 minutes to serve it. I think they don't have sufficient staff to manage it.

Absolutely terrible service , worst staff ever. I ordered one ice cap when i going to pay for my order she gave me 2 icecap . When i say its only one icecap then she is going to so Rude, very irritable and completely put all her fault on me . She had no manners how to talk with customer I'll stay away from this location

This location is excellant. My low score comes from being unable to my free rewards. Too complicated, have 910 pts and can't get a single free coffee.

Went through drive thru and had the worst customer experience..he put all of my doubts and timbits in the same bag...and these dounuts are chocolate dp and strawberry swirl.....I can't believe how stinky and filty the place was....as soon as he opened the window I knew I should not have come to this location....sooo sad ? Tim Hortons reputation is going down..Will never go here again and don't want any clean human bieng go here....warning you...stay away from this location...