Staff is soo rude and they have only coffee and croissant ready in the morning and it’s 6:45am. They didn’t deserve one star either, just because of their staff behaviour, if nothing ready then say it politely, why soo mean and frustrated with customers. ?
I love this store and been there almost every day. One of the best Tim . However, in weekend the service is too bad . Big line and no body take care of customers. Staff are students and they don’t know nothing about customer service. I heard a lot of customers complaining and making mistakes in the orders. Owner should take care of that in Weekend. Weekdays, they are perfect. Thanks
I go to this Tim Hortons drive thru almost daily and I’m always impressed by the speed and quality of service. The coffee always tastes fresh and the staff is always happy to serve. Great location and management ?? Keep it up
Inconsistent hours. Limited selection of products available. Appears they may be suffering severe staffing issues due to employees rushing around. Even when managers are around it appears they do little to help with the smooth operation of the store.
Stop adding more stuff to the menu. Or cut stuff based on the time of day.Respect to the staff who truck though, and the owners that have to deal with the corporateThere is a reason tim hortons isn't even in the top 3 best coffee shops in Canada
Customer service is terrible. Orders are always wrong. Very rude people, employees do not care for job. Service is always slow. Absolutely the worsts Tim Hortons I have ever been to.
I come here everyday, it's very slow. A few times they screwed up my order, I reached out to the Manager but he/she never contacts me back. A few of the girls are very nice though.
We ordered farmers wrap with extra sauce.1 wrap came with absolutely no sauceAnd another one was done so badly that it was not equally distributed inside at all.When went to check inside, the girl who was preparing the wrap was so rude that she said that the sauce might have slid inside.Also the egg and hash brown might be somewhere in the wrap.When I opened and showed her that there was no sauce, she offered me a cup of sauce rudely and asked me to dip the wrap inside and eat which is soooo gross.And then when the manager came to help, this girl yelled at me saying that I can get her FIRED if she wants me to and she doesn’t care either.And she also refused to give me any napkins/tissues and asked me to check with cashier.I was shocked to hear this from the staff of Tim Hortons.This was on 10th Apr 2022 at 10.45am.
One of the worst Managment have ever seen in my life. They kick you out of the shop as the cleaning lady comes in saying she is cleaning using chemical ??? Sanitization has to be using standardized material that is non harmful.Beside there is no clear time of cleaning as they may kick u out any time during the dine in period.
Maddison was super rude at the drive thru. She always has a problem hearing the drive thur orders prehaps she should be moved as she is the only person who has an issue that can’t hear. Also whenever I order from Maddison they never have any oat milk or cold brew products, so it seems like it because she want to make it.Maddison mentioned that the location doesnt have oat milk anymore, hence asked her why its on the menu and she rolled her eyes and walked away.I have asked other locations and they do carry the item so it seems like its only this location or Maddison who is not serving the item.