Pita Pit

491 Appleby Line, Burlington - L7L 2Y1
23 reviews
Sandwich Shop
(905) 634-7482

I must have wasted time walking over to this Pita pit over 20x only for them to have Pita chips twice, if that.

I’ve been avoiding writing this review in the hopes that maybe it was just one employee making a bad salad but it seems to be every time.Every time I get a salad from here, they barely fill it half way with lettuce and I only get one topping so I always have to ask for more lettuce to fill out the container it comes in (I just like chicken and sauce) but every single time I come in and get a salad, it’s always barely half full and I have to ask 3-4 times “Can I please have a bit more lettuce?” so I’ve given up. Not worth paying for 10 leaves of lettuce. Their salads used to be so good but I don’t know happened, they’re just not worth it now.

Got the Ancho chicken wrap and wow is it really good! The lady who made the wrap today did an amazing job!

The food was good snd customer service too....

Great pitas, well served, clean and profesional staff!

Quantity and quality (freshness) of meat wasn’t good. Rest was Ok.

I was the regular customer of the store and love to had my meals from here. But, on Tuesday a big fat guy was serving me and I politely asked for some more cheese. That guy burst out and insulted me for no reason in front of other customers by saying extra charge for extra cheese. I mean he could have said that politely! I would have paid. Seem to be the Manager but so rude and aggressive. Won't be coming back and I also recommend viewers not to visit this location. You are not paying them for your insult! I wish I could give zero stars.

A woman was serving us on April 6th around 7:45pm. Was really helpful and kind! Really great customer service. We will be back very soon because of her :) I didn't get a chance to catch her name, but if management sees this please tell her that her kindness especially during a time like COVID was a breath of fresh air.

Good food

worst pita pit I have ever been to. I used to work for pita pit so I know the tasks as an employee.I have never been satisfied with anything made at this location but since it is so close to my house I always try to give it another chance. from undercooked meat, to attitude issues, to time management, to poor food quality (lettuce should be green. not fully brown, veggies are supposed to be fresh not mushy and old.). Trying to serve a fully ripped pita with not even a sliver of it closed is awful customer service. I get it if there is a little rip, that can still be served but I should not have to ask for my mush of a pita to be remade. This location needs a serious check in.