Alot of people mixing this up with the pizza joint a few doors down.Good food for the price, friendly server and it was a treat watching the chef back there directing the Show and cooking eggs to perfection.
We always enjoy the friendly staff and delicious food here, made from scratch. All day breakfast, yummy burgers. Violet was our server, efficient and accommodating. We'll be back soon!
Ordered 4lbs of wings, box felt a bit light. So I put them on the scale. WITH THE BOX. Less then 1.5lbs.SO I called the store, and they told me that this is simply how they do business, they "only count 8 wings per pound" and they are very small wings.Been coming to this place for 10+ years, and am truly disappointed. Never Ever again. Not how you speak to customers. Amazingly rude over the phone when faced with a customer complaint. Shame.
Food is still good. However, if the cooks spent as much time concerned with the orders as they do chatting (including profane language) the orders would come out as they should. Over medium eggs are not hard! Have some respect for the public you serve and learn what professionalism is!
Great pizza at a good price. Friendly staff fast service.
Staff was extremely friendly, the slice of pizza was on point???? thank you for an awesome slice of pizza ??
Mount Royal needs a serious class on time management and customer service. Lady who runs the counter isn’t pleasant at all one rude lady.Ordered two pizzas get told 25 min for pick up.Had to wait an extra 25min as they are behind yet again and to boot they made the wrong pizzas.This place is going downhill very quick.Anyone recommend a good mom and pop pizza shop to support??
Since lockdown was on, six of us ordered take out on a Friday night. We all had different things (souvlaki both pork and chicken, liver and onions, Greek salad with chicken, hot hamburger) and everybody said theirs was really good. I don't understand reviews that have a complaint about the food as we've never had a bad item there. We love this community restaurant and will give it our business as we'd hate to see it go under. I hope you will too. It's one of the few Mom and Pop places around Burlington and is so much nicer and more personal than the big chains. The staff are like friends. Hang on Mount Royal - better times ahead.
Pizza and garlic bread had a good taste, but was cold. Wings were over cooked and dried out. I called to place an order, to pick up an hour later. When I got there it was still not ready! I waited 25 minutes inside. And the older lady running the cash was SO RUDE. I could hear her taking phone orders as well and she was so rude to them. She also charged me a different price than what was on the register, and had to calculate it about 4 times on an actual calculator. It's 2022. Time to upgrade your system. We won't be back due to TERRIBLE customer service and time management.
Finally tried this place after hearing great things all throughout the pandemic. They didn't disappoint!! Delicious pizza and lots of great options.