BEWARE LATE NIGHT FOODIES! OF FALSE ADVERTISING of store hours at this lynden road brantford location! I arrived at this location more than one occasion now at around 9:35pm the last time and today at 9:40pm only to find the employees had all closed up and left early. I would understand if it was 9:50 or 9:55 but we are talking 20-25 minutes before the ADVERTISED closing time. All I wanted was a delicious subway sandwich after a late long shift only to find that the store had been completely closed up even though the advertised hours on the Subway app AND on Google said it was open until 10pm. Why advertise that you are open until 10pm but close pretty much a half an hour early? This is unacceptable business practice. What is going on here?
We went in at 9:50 to get 5 subs last minute and the person was Mandeep. She was so diligent and there were other customers who walked in and she was so sweet, polite and she helped us all! The subways were fantastic and we also had a coupon issue but she was super helpful and overall a great experience! Will come in again just because of this serving experience!!
This Subway refused to fix my order.They made it wrong, and when I called to get it fixed, I just wanted the subs remade, Shawn said he couldn't help because I placed the order on the website, and had to go through customer service. It's not the websites fault that either the employees can't read, or that they handed me a different order.I have tried to contact Customer Service.I have not heard back.So basically Subway on Lynden Road stole my money.
Mandeep here is great,helpful and makes awesome subs!
Staff was polite and friendly. But my sub turned out terrible. I usually get the same toppings and it comes out great, but when I opened my sub tons of food fell out of it. Was pretty disappointed, and I had to put everything back on
Nothing special, did what Subway does.Staff were well spoken and polite. Food was satisfing.
Seems like constantly staff in training.
The customer service was absolutely horrible. Only one employee, who rolled eyes every time I asked for any toppings on my sub. She was rude and mean.
Subway has many locations in Brantford. When I mean this one is IT, I mean it.
We were going out of town and placed our order at 1.00PM to be ready when we got home at 6.30. We were going to be home earlier and tried to call them to change the time. After a number of attempts and no answer we gave up. The order must have been made up for some time. The buns were cold and soggy. The sandwiches pretty much tasteless. We tried to reach them by phone to address the issue last night and again this morning. They are still not answering their phone. What a way to run/lose a business.