Was out with the family (2 adults and 3 kids including my 2 month old who was crying because I had to feed her). Before feeding though, I REALLY had to use the bathroom. I stopped in here and got to the bathroom which had a sign on womens door saying “closed due to cleaning” and both womens and mens door said “ask staff member to use washroom”. I was about to go ask someone when an older man (employee) was walking up with a mop. I asked him if I could use the washroom and he said “I’m just about to go mop in there”. I told him I had to go badly and would be quick. Or asked if I could use the mens quick. He said no I can’t go in the mens and that I can go in after he cleans. I asked how long it was going to take him and he said 2 minutes. But at this point I was already holding in for awhile (plus only 2 months p.p)…Just then a man came out of the mens washroom and saw what was happening. He held the door open for me to go in there. I went in and used the washroom and then left quickly to go feed my baby. Thank god for this gentleman.I was in shock by how rude, unfriendly, unsympathetic this employee was. He did not apologize or seem to care at all. We were going to go buy a couple coffees and snacks for the kids but I was so upset about the whole situation and how I was treated that I left and will never support this location again.
You know the last place I thought I would get robbed is from tim hortons. I just left and the women didn't give me my change. Like is this a new thing. I didn't even say keep the change. I want my money.
Service was amazing and friendly! Area is clean. Best service ever Tim Hortons Belleville!
Staff here is not very friendly, drive through always short staffed. You should be greeting and thanking the customer whos in front of you not taking another customers drive thru order while handing somebody their coffee. Thats not very good customer service skills. You don't just completely disregard the customer in front of you paying: " Thankyou, have a nice day" a smile maybe? You wouldn't have a pay cheque without your paying customers. So be kinder.
Since we are from Quebec, it was really nice to walk in without a mask. Good service, nice and quick
A little slow but was perfect as I had time to waste since the valentines store next door doesn't open till ten
Good coffee but have issues with making them right
Nice clean environment, friendly people, and great service. Little slow with in store orders,but an over all good experience
Nice clean environment, friendly people, and great service. Little slow with in store orders,but an over all good experience
Why can’t Tim Hortons on Dundas St West in Belleville get an order right. I waited extra at the window because they made the wrong food order. Get home and my coffee and tea is 2 coffee. I don’t recall the last time I had a correct order from here. Guess I know my answer stop going and wasting my money.