We had dinner at East Side Mario’s this evening and wanted to give a positive review of the service, food and atmosphere. Our server was amazing. She was very knowledgeable and was able to make suggestions on the menu choices to make our meal just what we wanted. The staff are friendly, the restaurant is clean and spacious and you do not feel rushed to finish your meal and leave.
Been twice once a while ago and then again last night. First experience was amazing. Last night not so sadly. They were super busy last night. However my sandwich was inedible I couldn't bite through the chicken. I didn't bother saying anything cause our server was not the friendliest. My friend had soggy pasta and she didn't respond well. I paid for the meal that's not the problem. She didn't even ask if my sandwich was ok. She didn't want to know.
Ceasar salad and chicken parm was excellent. Had mine with alfredo sauce. Tasted awesome. Waitress was great.
Decide after many years to give Eastside Mario another try, to my disappointment I have to say, was no where near worth the price. The food is over price, small portions and my salad was swimming in dressing. I ordered the veal lemons, the fries and veal was so greasy had no taste to the food, very bland. It did not change my mind about this place it actual confirmed that it is still not up to standard. Complaints taken to management and they did not even come to see if they could help.As for my server she did do all she could to help to her capabilities and she was very pleasant.
Third time here and love the food! Always fresh. No complaints. Budda Boomers and the brushcetta flatbread is a must!
It was our first time at this restaurant. The food was delicious and very gracious servings. Our waitresses was amazing.. Very joyful, polite, andWould definitely return
The East Side Mario's franchise is a Canadian chain that offers casual Italian/ North American style dining mixing experiences from Old World Italy and Contemporary North America Italy.The Belleville franchise restaurant did a good job to screen me for covid protocols and directed me to my table that was sandwiched beside the bathroom and kitchen. This area is terrible, not only is it blocked off from viewing the rest of the ambience of the restaurant, it was also cold when people walked in and out of the restaurant and noisy from bathroom and kitchen sounds. I asked to get relocated to an acceptable area and they placed me in a booth close to the bar and big screen TVs.The tomato soup tasted good and was well complimented by the freshly baked roll of bread. I also enjoyed the chilli pepper that was mixed within the sausage penne pasta. The service and prices were ok.If you like my reviews, videos or photos don't throw tomatoes. Just give a buddy boom, buddy bing and a thumbs up.
HUBBY AND I HAVE THIS FOOD EVERY FEW MONTHS FOR A SPECIAL TREAT.......LAST TIME WAS ABOUT MAY 2020 (APPROX).TONIGHT WE ORDER THE IDENTICAL THING....HUBBY PICKS IT UP WHILE I SET THE TABLE.....WE OPEN THE BAGS OF FOOD AND THE SALADS LOOK LIKE THEY ARE SIZED FOR A 6 YEAR OLD. WHAT HAPPENED ?????? THEY SHRUNK CONSIDERABLY SINCE LAST TIME WE ORDERED.WE ONLY LIVE 10 MINUTES FROM EAST SIDE BUT I NOTICED THE LINQUINE CREAM SAUCE WAS BARELY THERE ALSO.I ALSO FOUND A COUPLE OF SMALL PIECES OF PLASTIC (TINY) IN MY MEAL THAT BECAME LODGED BETWEEN MY DENTAL IMPLANT AND THE TOOTH BESIDE IT....THANKFULLY I WAS WAS ABLE TO REMOVE IT. I SHOWED IT TO HUBBY TO VERIFY IT WAS PLASTIC AND HE SAID YES IT WAS...(FIRST HE THOUGHT IT WAS CHEESE BUT NO CHEESE IS THAT HARD)...WHERE WOULD THAT COME FROM ??? NO PLASTIC COVERS ON ANYTHING OTHER THAN THE SNAP ON LIDS !!I WOULD HAVE GLADLY PAID MORE FOR A DECENT SIZE SALAD BUT I DIDN'T EXPECT THIS.SO SAD THIS WILL BE OUR LAST TIME.
Terrible experience! Beer bottles left on the table, had to ask several times for glasses. Appetizers plonked on the table and entrees appeared in just under ten minutes - even before we had finished with the appetizers. I asked the waitress why we were being rushed, apparently very few diners in so the kitchen was unusually quick. We asked for the manager and got the same story. The manager then left and we finished our meal surrounded by all the dishes since the appetizer platters were not cleared away. We next saw the manager when she came with the bills. No effort was made to redeem what we all thought was awful service.
Good food , close to home. The manager is excellent and will go out of her way to take care of her customers. Thanks Bobby !