Sushi Kui Japanese Restaurant

2 Orchard Heights Blvd, Aurora - L4G 6M6
61 reviews
Sushi Sushi Bar Japanese
(905) 727-8822

Me and my friends came here previously and before our todays experience we would say it’s an amazing. Place but after today I change my mind… me and my friends went in today hoping to have a good time, first of all, they forced separated the people who were getting all you can eat and those ordering from register menu, fine until now. Then one of my friends saw tiny hair in her shrimp tempura and when we told them they tried to convince us that it’s not hair (mind you it was one lady arguing with us the entire time), we said okay fine we continued to other our food, then one of my other friends found a Tory hair in hair sushi and we confronted them again but still same answer as before!! The lady told my friend that “if you don’t want to pay just say it” and of course that was hurtful because that’s not how we planned our day to go!! We got up to pay and go but because of the horrible customer service we were not expecting to pay full price because we barely ate anything first of all and secondly it was horrible costumer service… we had to argue for one of my friends who had her first bite of the shrimp tempura to not pay because she literally did not eat anything !! We still said okay and my other friend with the sushi issue still paid full price although she literally has only one bite of that sushi … anyways all of us who got all you can eat and Barry ate anything had to pay full price!!!! At first the lady said 20 dollar's each but then at the end our total all together came to 118 dollars which was the original price with absolutely no discount!!! Ruined our day to the fullest we are not happy customers. Last time I came I was so happy with everything that I brought new customers but this is just not acceptable who’s I didn’t came to this place today. NO THANK YOU!!!!!!

MEDIOCRE AT BESTWent to this place because I was craving some sushi and I should’ve read the reviews. I never leave reviews on a restaurant but I had to on this one. The sushi and rolls were terrible and the sashimi was okay. The staff was rude and very inattentive even though I was the ONLY one at the restaurant. Definitely would not recommend this place and will not return. ?

One of the best all you can eat sushi. Everything was so fresh and very flavourful.Staff was incredibly nice and wonderful to work with!Highly recommend!

Freshness at its finest. Fantastic experience Fantastic service and Fantastic Fantastic Food. So many flavours in all the dishes. Wow thank you so much we will definitely come again.

Amazing food, great customer service. Such a friendly atmosphere.

Awful place. We had dinner "all you can eat*. Every roll taste like a vinegar and it was simply spoiled food. We complained to restaurant's stuff. They didn't offer to replace the order and told us it's the way they make rice. We cancelled our order but the still charged us the full price.Bad food and awful service.

Horrible place! We got scammed, when the the server gave us the menu when we sat down the price said 26.00. When the bill came it changed to 34.75. DONT GO HERE UNLESS YOU WANT TO PAY $90 FOR 2 PEOPLE!!!! And the food was horrible, the beef was fatty, the mango was rotten and the rolls were not put together properly. Do not go here!

Calamari is rubbery, gyoza is dry, rice for the sushi is poorly seasoned and the quality of food does not warrant the price point in any way. I don't expect to be given Styrofoam cups and be expected to pay 40 bucks per person. Only redeeming qualities are the service and the shrimp tempura was pretty good.

The quality of food is lower than before. Salmon Sushi consists of only rice and a thin layer of salmon. Rolls are stuffed with low quality ingredients. Hot tea; I would say Hot water!

Was good at one time but down hill from the first time. Too much mayonnaise on the rolls