YIKES. Not worth your time or money! No wonder they’re trying to sell the business on Facebook…Sat down and requested three waters and 1 iced tea. We also ordered nachos, 16 piece wings, and garlic bread. After waiting 20 minutes for our drink we were wondering where it was, it was not a busy night at all. We did not see our server until we saw her delivering drinks to other tables. After flagging her down and asking, we realized that she completely forgot about our order.Restaurant has good AC and was a bit brisk. Typical sports bar vibes, bar type food. Nachos is always a solid choice here but don’t get the guacamole because it’s ridiculously small.
Buyers Beware: YOU GET WHAT YOU PAY FOR.I went to this Aurora location to watch the NBA final. The game was on the big screen. Prices are lower than other places. I order the NY steak, and I was told that they run out of that. They suggested the Rib Eye which happens to be more expensive. Anyway, I ordered it and I asked to replace the fries with a cesar salad. I got charged extra for it, which I 'm OK with. BUT, the salad was in a small tea-kind of cup. I don't mind to pay for the "extra salad", but paying and on top of it getting a minuscule bowl with salad? The steak taste was decent, but a chewy-rubbery, to a point that I personally wouldn't order it again. Drinks were cheap; $4 for a bottle of Canadian beer, $4 for a rum and coke. Ambiance was noisy, but because it was packed. A place for good food? I'm not sure. A place for cheap drinks, I'd say yes. Service? I'd say it was OK. And, an "honest to goodness fee or 3%"? Bro, if you charge me for that, please fulfill it.
!!!PLEASE READ!!!I come to this location pretty frequently but after tonight’s experience I will no longer be coming back. That old lady server named “Bobbi” is by far the rudest server you could ever have. You would think a mature woman would have some decent manners but apparently not!I highly recommend her fired before you lose more loyal regular customers. It’s unfortunately but after tonight’s experience I will never be coming back.
Was my local with great prices and quality of food. Prices are up but ive never had worst service...ever! Bar waitress was angry and mean. What was supposed to be a pleasant evening turned into more of an extreme disappointment.
I ate at this location twice. The first time the service was quick, the steak was pretty good, and the price was very acceptable.The second time, 30 minutes ago, I thought I would try the porterhouse steak as they have a big sign right in the entry advertising it at $25.I confirmed with the waitress that it was in fact $25 and not the menu price of $29 before I ordered only to be served a bill of $29.When I asked why they aren't hindering the advertisement I was told that the sign "isn't active".As much as I enjoyed the porterhouse I do not enjoy being lied to.I would've come here more often as I'm in the area working from out of town, but you "wonderful management" has blown that.Good day
every time i forget why i don’t come here, i go and then i remember…the food is always cold, the drinks aren’t made well, the service isn’t good.got a gin and soda , not sure how you can mess that up but they did and it tasted like a blind mouse made it. got the spinich dip, guess they didn’t put it in the microwave long enough cause it was cold. thanks for reminding me chucks why i don’t come here. i won’t forget next time.
Service: -1Food: 3.5Venue: 4Ambience: 3.5Overall: 2 , would consider return for the food if management team swaps out existing incompetent staffOrdered the Chuck size Ceaser drink and a Ceaser salad came. After explaining to the server they took the salad away and said the drink will be right there. After 15 minutes and our food got cold already, another Ceaser salad came. We then explained again we ordered Ceaser the drink, not the salad. After another 10 minutes and 6 other drinks that were not ours got delivered to other tables, we told the server to cancel the drink if it's not made yet as we are done eating and ready to leave. Then shortly after, the drink came. The 3rd waitress explained the name is confusing and they were understaffed, and I said to her we are just interested in a solution at this point. She said the drink will be on the house but she will not take disrespectful attitude from me. I am not sure where we were not respectful, we were patiently following up on our drinks all night. She was like just now how you talked to me is disrespectful, and you rolled your eyes at me, and called me grumpy. Before she made these comments I was not actually too upset by the whole mess with the drink, but I felt appalled by her attitude. It's fine if she is not taking the accountability, at least don't blame your customers for your own disorganization when we were gracious enough to sit through this. Also confusing a drink with a salad is not exactly a staffing issue to me, which was what her rationale how this happened. Oh she also tried explaining the person we followed up the order on the second time was a hostess- I honestly care less about what each person's name and titles are but she thought it's not their problem not delivering becuz I didn't know who I was talking to.The steak (porter house and surf and turf) was otherwise good and came with corn on cob. With a different team of wait staff this still would have been an enjoyable dinner.
Service VERY lacking. Off to a decent start, server was friendly but not very attentive. No suggestive sell, no follow up, no offer of drink refills, or dessert. Any time we needed something we had to flag our server down.Food was good, but took far to long to arrive.My wife noted that the restaurant appeared short staffed which I agreed with, and perhaps our server is new, or could benefit from some additional training.
I don’t know why the waitress had to come dump our pitchers into our glasses several times and make our beer flat, maybe to hurry us up? The restaurant was almost empty so nobody was waiting on us, we didn’t drink our beer for more than an hour before we ordered and had two pitchers, I still tipped 20% but my goodness she was a little rude. We were nothing but polite.
Super loud place, good food, amazing taste, very good priceBe there after 9pm for half price appetizers