Good customer service but waiting is long as it can be extremely busy. Very spacious for seating
This place doesn’t serve cold brews but charges you for it……after the 6th time ordering I confronted the lady she said we ran out and it was in the fridge. This was 5 mins at the window telling her this was a regular ice coffee. Common guys!
The store is really CleanFirst time seeing Staff cleaning lights and vents in any Tim's storesN the coffee was Freshly brood n they were polite ?
One of the best Timmy's around, as far as drive thoughs are concerned. Their toaster seems to not work. I got a toasted bagel but it wasn't even warm. Went in to get another one, got it double toasted and it was still luke warm.
If you are wanting slow, slow and unprofessional service you hit the right time hortons..wow slowest staff I have ever seen in my life, 28 mins to get 6 drinks really what the heck..
The staff are friendly and helpful. Food was delicious and good temperature.drink was hot. The fire place was relaxing. The only problem I couldn't get the WiFi to work.
they need to decide whether or not they do delivery. they turn on uber eats and skip the dishes as they please. it seems many of the Tim Hortons in Ajax do this and then dont care to remove their restaurant from the app. This creates confusion as also this and many other Tim Hortons in the area dont update their availability for delivery so places like this that not longer deliver are listed not only in Skip and Uber but they also seem to have forgotten to change their delivery status on Google. As a customer who has been ordering all throughout the pandemic and prior to, I have always had issue with my order being incorrect, the drinks being poorly made, rudeness and irritability from staff, and lack of enforcement of Covid proceedures even. I ultimately think this is my last attempt to even bother to bring any sort of issue up to their notice as Ill no longer partake in this declining brand. Its not even Canadian anymore, if it was id at least try to stick it out but since it was bought out the whole company has gone to waste.
Its a fast drive thur, but what beats it for me is when i saw a lady making my coffee and her fingers where all over the INSIDE of my coffee cover. Its like she felt at home while making it. Please let them put on gloves or something..
Too much emphasis on drive thru, shut down drive thrus, cars cause pollution & the people need to park & walk.As a walk in customer, 75% of the staff serve the drive thru & you have to wait too long.
Poor serviceAsked me to wait in the area for Latte and it didnt come in 20 minsI drove and asked but the lady was a bit rude and asked me to wait and stay there.It took 10 mins moreDevastated... wont come here again