Sorry to see they changed there fries to. Skinny fries not the same at all they were like limp noodles
Located in the Mayflower Mall food court. Fast friendly service, clean storefront. Food is exactly what I expected.
Delicious
This location consistently under cooks their fries and when you ask for them to be cooked longer they become argumentative and act as if you don’t know what you’re talking about. There have been time’s that the fries have been dropped for less than 30 seconds and served, and as someone who has worked in the food service industry I know they’re not following proper cooking guidelines. Very poor service.
The employee attitutide is very bad.. After i ordered two poutines for me and friend, i asked the cashier (who was friendly) whether we will have free toppimgs and she said i can have tomatoes and onions as free veggies.. Then when i went to take the poutines from the servimg side, a lady employee when we asked for toppings like tomatoes and green onions she put things disgustingly and like she didnt want to put it.. it was not at all busy.. if we paid for the poutine, we have the right to ask for toppings.. After that when we said thank u she dint even look at our faces or replied back.. All we asked for was some toppings like free veggies and ketchup and relishes..After we went to eat.. we foumd that we had very little gravy in the poutine.. My friend said she used to buy poutines from NYF and everytime she used to get good amount of gravy.. But we had hardly any gravy in it like the employee did it purposefully.. When the other customers asked for free toppings she dint have any issue.... I kindly request NYF management to look upon employee behaviour while serving customers.
just now
Less quantity of cheese and other dressings compare to other New york fries branch, asked for manager and he was the one who was making my poutine.
No refilling for just fo SMALL DRINKS
Bad customer service .
This is an outlet in the Mayflower Mall. The whole food court is rather dimly lighted and seems dingy. The tables are clean which is something. New York Fries is part of a franchise and serves French fries and hot dogs. We found that both were cool - just barely acceptable. The fries obviously had been made a while back and the hot dogs were put into a warning oven but it didn't seem to do much for them. The service was lackluster and I had to repeat the order a couple of times to get the person to understand I didn't want the special deal. Probably would not eat here again if I were back this way.