Service is usually slow and it always looks like the staff are overwhelmed but whatever not a big deal, I don't mind waiting. However, last night our server was extremely rude to me and my friend. Service was slow, it was virtually impossible to get a hold of her. Mind you it wasn't as busy as they are usually. At one point she was actively avoiding our table, we were never rude to her asked politely to have our food exchanged since we got plain wings instead of the flavour we ordered. They "fixed" the order, basically just sprinkled some spices on top of the wings, I guess...because it still tasted plain and they sent back the same basket with bones from the wings we tried before realizing it was the plain ones on the platen. Didn't bother to exchange it or make a new order. We wanted to send the order back and she snapped at us and very rudely asked "well what do you want me to do, take it off your bill?" Well yes, that would be the standard thing to do since we didn't get what we ordered and didn't eat it right? She then proceeded to get even ruder and when we realised my friend was still was being charged for the wings he didn't eat, she again rudely responded "well you have to tell me that, you didn't tell me." We told you as soon as we saw it was on the bill we asked you very politely to remove it. She then came back and proceeded to slam down the receipts on the table and had the nerve to confront me for not tipping. Hmm maybe i would've tipped if you weren't rude to us, served us on time or even got our orders right. Very entitled and rude server, I've never been treated like this at a restaurant. Judging by the other reviews it looks like it's a common occurrence.
Went there during burger week and Wednesday wings night. Wings were decent. But burgers were great!!! It’s busy so wait time was LONG, but super friendly staff and waiter made it durable.
I've visited several times, service is consistently slow and poor, especially with larger groups.On my last visit, I left my credit card with the bartender to run a tab. The bartender gave my credit card to a random person, somehow without clearing the tab. The card has not been recovered. I've called several times, they do not answer the phone.
Our server Ian was super personable and despite a full patio made himself available, checked on us frequently. The patio had a great view, the high walls also helped to cut out some of the harbour front wind.If I had any gripe at all it was that the breaded fish was slightly over done, a little dry, but the poutine with it was delicious. Had a great little outing here.Recommend the potato skins!
They need kitchen staff like a tradesman needs a Pepsi. This place could do so much better if it didn’t take 2.5 hours to get through a table of 4.Some of the bouncers also tend to mumble requests then get condescending when you understandably don’t hear them, but that’s somewhat uncommon.
Awesome place. Was packed, but our waitress was over to us within 2 minutes, and had our drinks maybe 3 minutes after we ordered them. We both had fish and chips, amazing. Next time we are in town it will be our first stop. Atmosphere was laid back, everyone was happy, and the place was very clean
It’s not all too terrible, but for some reason even though I’ve never caused or made any problem at this place whatsoever the bouncer told me that I’m banned which makes absolutely no sense if you go through my track record. That’s one thing about Halifax bars that is a bunch of bologna: once you’re banned from 1 or 2 places, the bouncers always snitch on you abs about you to other places. After a while it’s super hard to get in almost anywhere. I have Autism, and a bunch of other mental health problems, and people need to understand and show a bit more understanding for those of us in society who are judged, labelled, and pigeon holed by everyone who can’t accept or be reasonable towards those in society who are different.
Visited on a Wednesday for wings and beverages. Although the place was busy, it does not excuse the wait time. After being seated we waited 15 minutes before a server provided us with a menu. We ordered on the spot as we expected her return to take just as long. It was another 30 minutes before our beverages arrived and our wings took approximately one hour before being served. We were watching the other orders coming from the kitchen and the only items leaving were wings with the exception of the occasional burger. Also, there were not a lot of orders departing the kitchen, and this is where the establishment is falling short. However, the wings were cooked for an appropriate amount of time, served hot, and had sufficient sauce. I would recommend visiting this place for wings, but only if it is not busy.
The waitress was so rude my friends and I had to leave and find another place to spend the night. She kicked us out of a table of 6 because we were only 5 (???) and said we needed to sit on the tables of 4 in the back which clearly didn't fit all of us. When I asked another waitress if we could move to a bigger table she said yes, but then the other one came back and said "I literally just said you cannot sit here" in a very rude tone. There were about 3 big tables available so I really don't understand why we couldn't have any of them. Sounds like they care more about filling the place up than making their costumers comfortable.
Oh man, terrible service. I think our server was Morgan? He was rude and dismissive of our group. One girl wanted to ask a question about gluten free (she has celiac, and they advertised as a GF option for burger week) and he was super rude for no reason, then snapped at people who misunderstood the burger week promotion. Then acted like we were stupid for a question about the redbulls. Then didn't check on us or bring our bills in any sort of prompt manner after we got boxes and our table cleared. The restaurant was pretty dead at the time too.You can look at my account and see I'm not some crazy person who rates restaurants poorly. This was such a fluke situation, I've been to other Pints and had a great time.I had the fish burger for burger week and it was nicely crisp and I really enjoyed that and the cocktails I ordered.