Morning crew is usually fantastic. Not so much weekend and day time I find you don’t get the same hospitality But anyways why did I ask for chipotle sauce on my biscuit and there was barely one swipe I wish I could post a picture to show but I couldn’t find an option for that. They also told me I couldn’t order a farmers wrap at 2 and they denied me that and told me they stop serving breakfast at 2 I asked why because I previously had before then 2 people are suddenly talking to me over the microphone in a short attitude saying it’s been like that since January and I definitely didn’t want to argue so I was like okay. I go In a few days later to order the same thing around the same time and buddy tells me they stop serving breakfast at 4. Soooooo weird flex.
Sharon is the star of this Tim’s!!! If you have bad service it’s because Sharon isn’t there! Always greeted with a friendly hello. That means a lot in todays world.
Service a little slow at counter. I had offers on the Tims app on my phone and I could not use them as their wi-fi was iffy and I may have lost my offers because the clerk got me to try and sign in and I could not do that.
Omg Best Tims ever!! Great staff. Nothing better than being served by staff who love there job. Thankyou!!
bad experience bad service they should hire some better staff quality of food is very low stale food, unhygienic never visit at this location again
I hate going to the Caldwell road Timmie's. I find the staff there bordering on rude. It's like they don't care, and the customers are a burden. I'm giving them a 3 star rating because the order was made to the typical standards of other locations.
I do a mobile app feature and 4 out of 5 times my order is still wrong. 1/2 milk in my tea and I receive 2 cream. Make sure you check your order before you leave.
This is by far the worst Tim Hortons I have ever been to. It pains me to leave a review like this as I am a shareholder, but this location is horrid. Terrible customer service, rude employees, consistently mess up orders. Do yourself a favor and drive the extra five minutes to the next location.
I don't do reviews usually, but this location is poorly operated. I get a coffee, double double, no sugar. Order a sandwich, no meat on the sandwich. Then there are the times they just close or don't open because no one shows up for work. They took a few days to re-pave the parking lot...worse than before they did it. I went there again today, no sugar in the drink and no Tim's Rewards Card scan available. I had a free coffee on my card too so that sucked. I know it's weird complaining about a coffee shop in this day and age but it's little things that help us get through the days, or pile up drive us nuts. This location just always seems to add to the "drive us nuts" pile. But hey at the end of the day it all comes down to wages. Pay the staff better and they will take more pride in their work and pay attention to the details.
Still over a year later and they never can seem to order enough food to serve the public. Worst overall tims, that place needs a new manager. Im surprised that there still employed