I came to this location everyday, they messed up my order almost everytime! Farmers wrap with extra sauce and they give me NO sauce, ask for extra bacon on my wraps and I get none, ask for cheese I get none, Ask for a caramel ice cap with whip cream (that’s suppose to already come on it) and they don’t give me any whip cream and then gets rude with me when I say whip cream is suppose to come onIt and That I specifically asked for it and still don’t get it.
Great coffee and always have what I'm looking for, no mistakes in a long time.
Amazing service by a young gentleman this evening, not sure what his name was but he is a tall young man that was extremely helpful. We ordered 3 wraps but they ran out of lettuce so he was very apologetic with compensation for the troubles. He went above and beyond to make us feel like valued customers and deserves to see this feedback. THANK YOU! We will return to this location from now on
The person serving didn't seem happy being there, she couldn't even respond when I said thank you. Not the friendliest
Worst tims location by far. Zero consistency, pure garbage. Always giving out incorrect orders. Always a waste of money at this one.
Line up is not acceptable inside and outside, donut selections are choc dip, double choc and vanilla dip only.
This used to be our favorite Tim Hortons but it has really gone downhill. They stop serving anything besides drinks after 7 pm even though they only close at 11pm. 90% of the time they only have stale old fashioned plain donuts left and they don't make anything fresh or any hot foods/sandwiches for the evening rush. Its absolutely ridiculous. I understand this mentality when you are getting closer to closing time but it's unacceptable 4+ hours ahead of time.
Ordered two biscuit breakfast sandwiches and received two English muffins instead. Spoke to three people in the drive thru and explained that we received English muffins instead of what we paid for which does cost extra. The customer service wasn’t great and they seemed confused having to communicate with multiple people instead of one person. There was also pieces of egg shell in one of the breakfast sandwiches and we didn’t eat any of it afterwards. So disappointing, customer service could have been so much better. This wasn’t the first mistake and will not be returning to that location.
Super friendly staff. Love my tea! Cinnamon bun could use a tadbit more frosting, still yummy though.
I have never had good service here - I go because it is convenient but never again. Bought 2 breakfasts with coffees, needed a tray, asked for it as it was behind the counter but the kid behind the counter was interested in his phone not customers. Got it myself reaching over the barrier. Terrible service - always