Went to this location for a large taters and gravy. Tried the drivethru and waited ten minutes left there and went inside. Young feller who took my order looked rattled. He was doing drive-thru, seating diners and front counter. They were short staffed. Then the racket started in the kitchen. I have worked in the service industry enough to know how things should work. This was total chaos. That young feller was yelled at by someone on staff over gravy and everyone heard it. He was told there was no gravy left and he did inform customers there was none. Whoever the staff member was that chewed him out needs to be spoken to. I'm not impressed. I almost spoke up myself. I know it was a lady. There were 2 girls, a older lady and him. This was highly unprofessional.
Hungry kid in the car. Rain coming down. Get to the drive through to order... "Cash only" written on a sheet of paper. No way to get out of drive through. 20+ minutes because the sign wasn't visible. Bummed. Loved this location but guys....come on. Had to leave with nothing and could not get out of the drive through.
Poor service and they got our order wrong.I ordered a Buffalo Big Mary combo and the other person I was with a Nashville Sandwich.The boxes came to us unmarked. I think we got a Nashville and a regular but how would I know with no markings?We were there on a Wednesday evening at about 7PM so it was not busy. I love Mary Brown's so hate to write Bout this but hopefully they turn it around next time...
Flabbergasted. They served me a cold chicken burger, not even warm. It was as if it was cooked and refrigeratored for hours and then served to me.. I attempted to call the store and have proof I called 20 times with no answer. Spend your money somewhere else.
The most beautiful and delicious store I have ever tried… good staff, easy and flexible on Dr-through… the best one ever..!
My order for take out had no napkins and no fork for my salad. I asked for napkins but he just walked off. I stood at the counter while my food was going cold trying to get his attention as he fumbled around touching different surfaces for lord knows how long. All of the staff seemed in their own world, not paying any attention at all to what was going on around them. The food was good but the service was terrible.
Forgot large taters twice... but were quick to make things right and replace the food wasted!
Awesome service food was amazing first time there will definitely go back !
Excellent experience and the food was absolutely amazing! Very competitive prices compared to other breakfast places in town. Definitely recommended!
Only Mary Browns I go to and my order is right 100% of the time. Keep up the good work