Thai Express Restaurant Saint John

533 Westmorland Rd, Saint John - E2J 2G5
28 reviews
Thai
(506) 634-7979

have eaten here many times food is usually good went to go in order inside restaurant 7:30 p.m. on a Thursday night (7 April 2022) all the doors were locked. sign states that it's open until 8:00 p.m. staff looked at me would not unlock door or let me in to take an order. if you are not going to stay open until 8pm, update the hours in the window, on line, on social media, and your delivery apps as it states you are open until 8pm.

what kinda business does not accept cash... I'm gonna pass on catering to cashless society

I being here before and it was alright , but today I was very disappointed . The Tomyum soup that I ordered was overly sweet and not tangy at all, looked like it was made from readymade packet. I asked in the counter for a piece of lemon but the gentleman said they don't have any lemon( a Thai restaurant without lemon ! ! ) , I asked how you guys make it tangy then . He said it made by his boss. The fried rice was blunt and overly spicy. Looks like they stop caring about the food. Definitely not coming back.

Our first experience at a Thai express and boy was it memorable, in a bad way. We picked out what we wanted from the website and headed in. We were informed that they didn't have one of the dishes we chose and questioned where we got the info from. I showed them the website and they shrugged and said they don't have it. So fine we picked something else. Being Sunday we chose the fried rice special but I guess we didn't order it right because they just gave us the rice not the Sunday combo specially. To which I was informed that it costs extra. No worries. I will pay the difference. That didn't go over well. Staff was quite snarky. :/ This soupy sloppy mess was supposed to be pad Thai but it tasted like they poured a bottle of sweet and sour bbq sauce out of the bottle onto the plate :( The Thai soup was water with zero flavor. I wish I was exaggerating... like litter water. Fried rice was ok. They didn't give us enough utensils to eat with and disappeared into the back. We waited and called but no one came. so that was fun.

Called 3 or 4 times to place an order and hot nothing but hang ups. Got a pizza!

what’s up with ur customer service ?? we ordered 5 meals and u gave us 2 utensils. the two guys know well that we were 5 people. we kept asking for more 3 utensils but u keep telling us that the two spoons were enough for FIVE PEOPLE ?? what are we supposed to use to eat our food ? do u expect us to eat the NOODLES with our hands ?? YOU’VE GOTTA BE KIDDING ME. plus theres only two people in there and they were both cooking at the same time, u should have one another person to prioritize the customers. i am getting secondhand embarrassment for u guys. i hope u see this feedback because u guys lost my respect.

Love how the food is cooked fresh and in front of you. Food is always good.

what’s up with ur customer service ?? we ordered 5 meals and u gave us 2 utensils. the two guys know well that we were 5 people. we kept asking for more 3 utensils but u keep telling us that the two spoons were enough for FIVE PEOPLE ?? what are we supposed to use to eat our food ? do u expect us to eat the NOODLES with our hands ?? YOU’VE GOTTA BE KIDDING ME. plus theres only two people in there and they were both cooking at the same time, u should have one another person to prioritize the customers. i am getting secondhand embarrassment for u guys. i hope u see this feedback because u guys lost my respect.

I would definitely recommend this location. Place is clean, the staff is super friendly and man oh man can the cook. When I paved McCallister Drive I ate there 2 days in a row and both days were a 10/10 tasty experience.

If I could give it 0 stars I would, just picked up a general Thai Chicken, ended up with sweet and sour chicken with not a bit of spice and no peppers, but it sure did have onions, one piece was a solid quarter onion.