Burger poutine is very decent!
the food is generally amazing, however my mother was pretty disappointed tonight. she always gets a regular sized fish and chips, and it has always come on a regular size plate but tonight it came in one of the smaller, rectangular plates that have the higher sides, it’s what they usually put orders of just fries in. she barely got any food and paid the same as she always has—super disappointing, as we go quite often and have never had this happen.
My mother who is here visiting made an online order as she has a hurt knee. Because she’s laid up she made a remark that my son, and remarked his name, would be picking up the order. They called her to tell her they couldn’t do that, and she had to come get it herself. So she had to walk to get it, upon arrival they told her the order was declined and she would have to repay for it. She said ok, and as she took her card out to pay the manager came out and questioned her about who’s card she was using and refused to take the card. My mom walked out. The customer service from the manager in this establishment is horrible. Refusing to have someone pick up the order, then her having to walk to get it herself while hurt, then refusing to take her card when she got there?! Outrageous!
Best fish and chips around we go out of our way to have lunch there
Their food is always so delicious and hot.
Today my mother who is visiting tried to make an order online. Her knee is hurt so she made a remark that my son, and mentioned his name, would be picking up the order. They called her, refusing to take the card, that she’d have to come get it herself. So, she walked to get it, and upon arrival they told her they declined the order and it would need to be repaid. She said ok, then upon trying to pay for the order, the manager came out and refused to take the card. Asking her who’s card it was and told her they couldn’t take the card now for suspicious reasons. This is not the first time we have had issues with the manager over order pick up and online ordering. Appalled by the customer service values in place.
Best fish and chips. 2 piece chicken dinner, excellent! It would take 4 KFC pieces to match this. Much less greasy than popular competators, good balance.
Delicious best place in the city to eat clean and friendly staff
The chicken and chips here is the closest I have gotten to my Lagos, Nigeria taste specification. My kids love it.
Had a club sandwich and fries with gravy for take out. Staff was nice, food was good. I'd go back for sure.