Service was very slow only 1 clerk working to serve inside customers. Waited about 15minutes for a coffee and only 1 person ahead of me in line.
On of the employees who is cashier most of the time i go there, is terrible with customers, rolls her eyes, looks at you like you’re stupid. Makes me enraged every time i walk out of there. Customer service should be at least to a standard, but talking to people like this is not okay. If you dont wanna do your job, you should quit!
If you go there in the morning or the afternoon you never get what you want, they always forget some items of your order and never do the right thing. Sometimes we ask for iced coffees made with milk because cream hurts our stomac and they always make it with cream. Sometimes they make iced capps instead, AFTER repeating it multiple times. Sometimes we say " iced coffee " and they hear " ham and cheddar sandwich " or even " hashbrown ". Sometimes the coffee is either super dark or sometimes it's super sweet. It is like playing russian roulette with your coffee every moring. They don't know how to make proper refunds and add random items on your order. I feel like the morning people don't have any basic training and they are pretty rude with us, even though we ask nicely for them to change our already WRONG coffee. We know mistakes happen, but this is becoming constant. Every morning it is the same routine.
This is the worst Tim Horton in Moncton ever. If you go expect to wait 10mins in the drive thru. So slow.
Drive through has gotten my order wrong twice. Decided to go inside and staff is joking about orders being stolen.
Horrible service, unfriendly, out of buns for sandwich. I ordered wraps instead and had to ask how long 3 times; reply..oh so and so is suppose to make it, he's in drive through. But nobody made them. They finally made the wraps on a dirty counter and didn't wipe the counter. They only had enough chicken for 2 wraps and not getting anymore. By the time we finally got the wraps, our coffee was luke warm.
Good location, but they can sometimes be a little slow. Lots of traffic through this store.
This is worst Tim Hortons, I have ever been to. I just live cross the street, when ever I come here And I order something they are always out of something which I want to order. So I would never suggest someone to come here.
The employees were very kind. The drive-thru line was crazy and filled with individuals who need to go back to driving school.
Good service for a busy location