Excellent experience at this sushi restaurant. Everything was clean, staff were lovely, food was delicious, above standard and served in good time. The outdoor patio is a must on a beautiful summer afternoon! Highly recommend ?
Ordered Yakisoba for 3 and an appetizer. The waitress asked how spicy we wanted our Yakisoba to be so we went with medium. The food was ridiculously spicy, I was not even able to finish the plate (which was a small serving given the price and size of the bowl.) They also did not serve us our appetizer till we were done and waiting for the bill. Will never be back.
This is going to be a long review but i hope the owner could read this and have some changes. This is the worst Japanese restaurant experience that i've ever had in Moncton. I don't understand why the restaurant has so many good reviews on Google.My sister and i came in the restaurant at 7:30pm. It was not busy at all but i can't understand why the waitresses were so slow. We waited 20min for them to take our orders. And it even took them half an hour to bring us water. Not just us, other tables were the same. They couldn't even clean the old tables, new customer who came in had to wait for them. The kitchen was also super slow. They said that they were short of staff, but i saw like 6 people in there. What were they doing?! The total time we have to wait from when we ordered to when we received our last dish was MORE THAN AN HOUR.Next, let's talk about the food. We waited so long like that so we thought maybe the food is good. And as you can see in the pictures, they were burned. But the most disappointment was the bulgogi. I couldn't believe my eyes when they bring out that dish. Did they think we were stupid? Did they think we don't know what bulgogi look like? Their dish was just some boiled meet with some veg and a pepper on top. The order was over $18 and it was so ridiculous.Again with the customer service, the waitresses manner was affected and careless. They were all smiling and acted politely but truthfully, they didn't care about customer. It's like they don't know how to say the word "sorry". They let lot of people wait but they never said the "sorry" even once. After we complained and returned the bulgogi, the waitress brought the dish back to the kitchen and didn't say a word with us, she didn't tell us what they will do. After half an hour, she came back to our table and asked if we wanted another dish or wanted to remove it from the bill. We were speechless, we couldn't believe it. After all, we wanted to complain to say our mind, but also to help the restaurant. But after hearing us, the waitress just smile and nod. Just by looking at her, we can know that she doesn't care at all, she just listen and then forget about it.I'll definitely never come back to this place ever. I can't believe how nice me and my sister were. We were tortured for 2 hours but we still tried to finish our dish. If it were other people, they would have left already. This was so horrible.
so so so so good. third time eating their sushi and I'm in love ?
Great sushi and noodles resto! Even the korean sundobu was tasty and spicy! They even gave us free spring rolls and gyozas, so nice!
The staff was absolutely outstanding. Came in for a bite of Japanese cuisine and left with a great experience. Was pleasantly surprised when I was served a spring roll, shrimp tempura, gyoza, and miso soup all free of charge. The pork katsu and the rest of the food was amazing. Definitely plan to come again!
We went as a party of four last night. They were very busy, even just prior to 5pm with in-house and take out orders. Because all of our order couldn't come at once, the chef sent it out in sections, but augmented it with at least four various extra freebies throughout the meal. Also, the sashimi pieces were enormous, the biggest I have ever seen served at a sushi restaurant! We were impressed at the value for money. Everything tasted great! The service staff had a good sense of humour and really hustled to keep everyone happy.
My love for this restaurant is immeasurable. Great service, great portions, great atmosphere. The sushi is great. The Pad Thai is the best I've had in town. I think the 4.8 rating is well deserved.
Service is excellent, but that sushi is solid 3 of 10, and generous 2 star just because the service was excellent.Presentation is like an amateur doing first time sushi at home, rolls are looking sad, messy, saggy, and dry especially the shrimp tempura roll which was the worst by a mile I have ever try.The taste was just ok, literally.I personally would never go back.
5-Star! Great dining experience at Japan Go. The best Unagi ever! The Sashimi was fresh and generously sliced. Remember good sushi takes time don't arrive starved. The place is small with limited table space so cozy and intimate but not be perfect for a big spread. Will be back for sure.