Very disappointed! I use to love Panda Tea so much and it's been my family's go-to bubble tea place for 5 years. But the quality started going down when they moved to the new location and started expanding.The staff messed up my drinks at least 3 times, and the wait time is SO long! The mobile ordering page is not very user-friendly - took forever to load. And the points system... I much prefer the old card and stamps system.I wrote so much because it's sad to me! I had so many good memories there. And now it's not the shop I remember.
I'm very disappointed in the customer service after waiting over 15 min for a drink, i was unsatisfied with the drink and how unsweetened it tasted I went back and asked for extra sugar or a change in drink but I was denied, its like they don't care about customer satisfaction as compared to other places I've been to! Not worth the money!
I used to work here and they underpaid me during my training, they paid me cash for $9 an hour because I’m a newcomer and don’tunderstand the law in Canada. The work environment was dirty, they kept the place that customers see clear, but the inside was gross. The boss was very good at stressing people out, she screamed at staffs and wanted the new staffs memorize the recipes for the whole menu within a week.
Really good bubble tea place ?Professional customer services and clean atmosphere Sorry we drank too much before taking picturesIt was too good!
Too busy to listen to customers....always busy, with less employees, no time for them to explain or provide additional information...if you don't know a drink and want to know more about it..be prepared to get embraced .good drinks btw..
Very rude staff and very terrible customer service.When I ordered, a middle-aged female staff with glasses took my order, who is very rude, she kept interrupting me and didn’t listen to me at all. Would never come again.
Went there for a meeting, & staff is polite & accommodating. The place is clean & comfortable. The bubble tea is great also! ?
Always great! I normally get their bubble slush teas and I haven't had a flavour I haven't enjoyed. I also like that you can ask for less/more ice or less/more sugar! The new space is nice, though covid has prevented using it since they opened.
Was okay. Although they put more boba than the drink lolThe place was clean and the staff were friendlyFyi, No public washroom. No dine in either.
Very disappointed after spending 10 mins waiting on two drinks, with no one in line… and get a drink I can’t even sip up their straw! It was packed full of ice. I have never had such a horribly made slush tea. crunching on ice every sip. My mouth was actually sore and had to stop drinking it. Even after an hour of letting It sit I still had this much ice chunks when I got home so I strained it and poured the drink back in the cup to be able to drink it. Will not be back.