Typical McDonalds experience. Sometimes you get what you ordered, Sometimes you don't. No one there really seems to care too much either way.Location isn't great for dine-in. The local clientele can be ... sketchy-to-nightmarish. This isn't the staff's fault and I sympathize. It's probably a pretty stressful location to work at.
It's a McDonald's, what's to be said? This is in a very disadvantaged neighborhood, and there are a lot of transients that hang around outside. That said, the staff are all phenomenal and have the patience of saints dealing with the locals experiencing homelessness and mental illness.
Amazing customer service. Manager Sid went above and beyond to assist me with my kids while I ordered by giving them a minions activity kit.
Great fast food joint. Lucky enough the ice cream machine was working today.
Excellent customer service. I sat down with my toddler and she was in stroller. She dropped our fries all over the floor. Immediately a worker came and cleaned it up and gave me an extra fries (but the help from another customer) but still. They are great at this location and food is fresh!
Sketchy, angsty customers and non-customers, so my review is not regarding the staff that have their hands full and trying to keep the paying, respectful patrons safe, as well as trying to deal with the disruptive, loud, aggressive people that prefer to torment everyone.I haven't had any problems with my order, the food is typical for McDonalds. You need to ask for permission to use the washroom, and that's understandable and haven't had any issues with that system. But I still found a cigarette butt in the sink, signifying there are still disrespectful people breaking the rules. Go outside for your nicotine fix.The tables could be wiped down more, but the staff will do that right away if you ask them nicely.Last time we were there my daughter had an anxiety attack from a couple people. One lady got into an argument with one of the staff over the price of coffee and the lady having an apparent paranoid, psychosis moment where she thought the staff were talking about her but they weren't. Then hitting a window after she was booted out.Then another girl stomped in and threw her shoes over one of the tables and was shouting and crying. I feel like there needs to be security there.
Worst service ever from macdonald's. Asked for a Big Mac substitute beef patties with chicken patties. They only put one however they charged me for 2 Patties. When I call them they hang up over the phone twice in a row.
Evening shift manger doesn’t know how to talk to customer. Alt least use please word. Very bad experience, rather go 10 Km away to another MCd.
I always order ahead by the app, but I always have to park and way at least 15min for my order. It’s the worst service for a drive thru. You can not go in a rush cuz u always will need time to wait for your food
Abit forgetful. Just came from the McDonald’s on Portage drive thru and they forgot some items I tried adding on, was just a jr chicken but this isn’t the first time I tried ordering from there that they forgot to add an item to my order that I paid for. Ugh