On Monday July 18 at 3 pm I stopped for a quick coffee with my husband and granddaughter. I experienced the slowest, most unprofessional and rudest service ever. And to top it off the chocolate cupcake I bought my granddaughter was uneditable due to not being baked enough. Owners: please do a bit of customer service refresher training!!
I decided to buy an Everest Cake for a birthday party. I gave them good notice and asked for very simple instructions. Name. Colour icing. Big.Make it big..I show up and the cake is 30lbs. I live 100 feet away and lift weights. I had to take a break half way home! They gave it to me in a giant pasta box because it was to for thy to fit any other container; when I had it craned into my place , it walked across the house and turned my fridge over and said “this is mine now”. I then returned from gift shopping with a goat and candles to make a blood offering to please this cakes ego. It lunged out of my fridge shaking the entire building with its heavy steps , this friendly giant then lifted me onto its chocolate shoulders and carried me to the party. I had to chain it in the basement like King Kong while the festivities got started. Periodically feeding it smaller, lesser cakes to appease its hunger.This cake was so big, when I brought it out 30 people forgot how to sing happy birthday. A child started to cry because he didn’t think we could all eat it. Not even children dream of cakes this big. We reinforced the picnic table with steel beams so we could have a safe landing spot for this continental sized asteroid of a cake.We brought out swords to cut it but gave up and used a chainsaw in the end. And while we took pieces from it, it would laugh and taunt us for how small we were compared to its enormous chocolate covered Godzilla body! And it was delicious.100/10Would recommend.I didn’t bring a cake to this party.I brought a problem. “Happy birthday.Here’s your burden. “
The coffee wasn't really good but we had good food such as sausage rolls.
Good selection of baked goods, sandwiches and other dishes. Portions are a decent size and there is plenty of room to sit down. Service was pleasant.
Liked the place for years. Ordered breakfast. You would think that making medium cooked poached eggs would be a no Brainerd but they messed it up.(hard poached). Quality of restaurant food has gone down hill in Victoria.
Need breakfast and coffee after 7pm in Victoria? Here's the place to go. Good coffee, great choice of food and price is reasonable.
A true gem of downtown. Enjoy comfort food of all kinds or choose from many different dessert options eg: cakes, pies, cheesecakes. Have a peek inside and you'll have trouble not ordering something. A comfortable and quiet environment with kind service.
Super nice, chill environment. Tons of options to choose from like cookies, cakes, bars, loafs, burgers, and other dinner things. Vegetarian options available and staff is super nice. Open really late by cafe standards too so it would be an awesome place to study
Stopped by for a coffee and a muffin. Both were delicious. The person that served me was polite and helpful. I like that they have a small parking lot where you can park while you pick up your order.
I used to like this place but, after yesterday, I don't think I'll ever order from there again. For reference - the mask mandate was lifted in British Columbia yesterday. I decided to order dinner from this restaurant via Skip the Dishes. When my driver dropped off the food, she told me of the terrible experience she had. She said that when she entered the restaurant, she was told she had to remover her mask. She refused and said they would have to find someone else to deliver the food if they didn't let her enter with a mask on - so they relented but were very rude and asked their customers to give her a bad review. When I opened my bag, I discovered they didn't even give me my entire order - they "forgot" my drink. I contacted Skip and asked for a refund. It's sad because this used to be such a great place, but I won't go there again.