The food is consistent at every McDonald's but there is large crowd of people at the window with a lot of music blaring away. I have a 25 decibel hearing loss in both ears and the racket is deafening. It was also a lineup of cars blocking traffic. Avoid the place at night if you value your hearing. I will not return and as a delivery driver I will have to avoid this location.
after hours is window only. app didn't work at all but luckily someone inside was able to place our order
I come here everyday and it's a tradition to get my order wrong.When my order is done correctly it feels foreign and sad. I usually know I'm going to have a bad day when my order at McDonald's on Douglas is done correct.
Ryan was fantastic! He helped our group with our order after hours and was so accommodating! This McDonalds wouldn’t be running without staff like Ryan, will definitely be returning just to see him!
I just began working overnight shifts in the area. McDonalds states on various signs that they're open 24hrs. Apparently this is false. I headed over on my break and although there were staff inside (who saw me!) There was no way to enter the restaurant. I even walked through the drive thru, and there were blinds over the service windows and a milk crate stopping any cars from entering. I was hangry!
Second time in a row. First gave me a wrong order when I clearly asked for plain English muffin. Instead I got a sausage and egg one. Today asked and paid for an egg but got no egg and was charged for it too. Early in the morning when it was not so busy, you expect decent service
Well localized McDonalds in the heart of downtown. Small staff, but fast serving. Washrooms are not usually available.
Stepped in for breakfast. Will say it was by far the worst experience at a Macdonalds outlet in all my travel. Tables were not cleaned, person sleeping in table next to us. No bathroom tissue or working electric hand dryer in washroom. Very very dirty washroom! Can't go wrong with coffee thank goodness. NO Covid precautions evident.
The worst customer service ever received from this McDonald. First they handed over wrong order, then made fun of it among themselves and laughed out loud. Later when I asked them to recheck the other, they started to show me as if you check by yourself. Ridiculous.. Not happy at all.
It's pretty well run and the staff was nice. Food and order was perfect. I kinda feel bad about some of the abuse the staff gets having to work right downtown.