I haven't been to a DQ in ages...don't have one in my wee town, and it's a long drive to the View Royal outlet. Went to Can Tire to buy my granddaughter a basketball hoop and ball, success! Lunch time. So walked over to the DQ with a plan for an Ultimate burger, a nice treat for Grandpa. Place was empty, lots of chairs semi-grouped in clumps, made me ask if there was inside dining. Yes, she said. One staffer on duty. I did a quick walk around to survey the place, extremely disorganized, only a few tables available, all but one needed a wipe-down. Floor needed a sweep. I went back to the front counter and read the overhead menu boards, didn't see the Ultimate. I asked if it was still on the menu, staff turned around and looked, then said "We have". English deficiency. I asked her what is in the Ultimate, and she pointed at the burger board, but it's not there. She points again. Still not there. The place isn't very clean, and the one clean table is surrounded by random chairs just like someone's garage or basement. Too low effort. Time for me to go. Somewhere else.Response to the owner. What part of my review did you not understand?
They warm the burgers in a microwave. Microwaving hamburgers is gross. I find it hard to believe how that's ok.Talk about standards going down hill. I tossed the burgers.
Enjoyed Blizzards at this location. Don't forget to get your receipt and fill out the survey for a free Dilly Bar next visit.
The blizzards are cheaped out. There is never enough of the flavor and the last 3 quarters of any blizzard is all plain vanilla soft serve. Make the blizzards PROPERLY not a half done cheaper out version. Huge disappointment on all dairy queens.
It was ok. The place is a mess. You can't dine in. There's very little outdoor seating and it was filthy. Patio tables covered in old ice cream and bird poop. Service was quick, but we were the only ones there and it was simple cones. No washroom availability (which is actually illegal at a place that serves restaurant food). Won't go back until they have their hygiene issues worked out and dine in available.
Dropped in for a quick treat, fast and yummy but my son's Blizzard didn't have much stuff otherwise it was great!
My sister and I live close by and order often with this location. It's always quick, even with a line, and we're never disappointed with the order. Service is also great 9 times out of 10.Today we had a small issue with an order (I am guessing an honest mistake was made) and spoke to the manager, Parmjeet. This manager was very kind and courteous, and solved the issue quickly :)Thank you for being great, we'll be back soon!
I'm not really used to getting ice cream from there and I had gotten one sometime ago and the lady help me figure out which one it was she was so patient and sweet I wish I had her name but she was really nice it makes such a difference when you go somewhere and people are actually helpful and sweet like that❤❤❤❤❤??
Was very happy to see DQ had vegan dilly bars (:
Peanut Buster parfait and 39 degrees. Perfect. Didn't intend to eat the whole thing, but whalla, it was gone.