One waiter for a whole restaurant. Unfair to the waiter & poor planning on the part of management. I understand getting staff can be a challenge. Then close off part of the restaurant so people can get service. The service was neglectful. The food- what was available- poor. They were out of many items including potatoes!!! Salad was limp & unappetizing. Food greasy. Avoid it!
My family and I went for brunch on a decently busy Sunday. Understandably, things were not the quickest and staff was short. Our server, Dori was less than pleasant, incredibly dismissive and forgetful, every time we asked for something that she had forgotten we were met with eye rolls and were cut off by her walking away. She was very slow, we didn’t receive cutlery for an extremely long time after getting our food and it was overall a very unfortunate experience. We also experienced several tables in our vicinity experience the same attitude and slow/forgetful service from Dori. Many other reviews say great things about this particular server, but under pressure and in a busy restaurant I would say the complete opposite.
Denny's is always a great place for breakfast (lunch has great options as well). Their pancakes are the best and you can never go wrong with the Moons over Myhammy, (I always switch out my hash browns for seasoned fries). The reason for the 4 stars is the condition of the bathrooms, so many restaurants just don't keep them clean enough. I'm always concerned about the cleaning standards of the restaurant if the bathrooms are not being looked after properly. The restaurant appeared clean but could use a refresh some surfaces are getting a bit worn. Staff were fantastic they were very pleasant and went out of their way to ensure we had a great visit to this Denny's location.
Dori was very pleasant. It was a really busy morning but we never felt rushed and she took care of our big group really well. This by far the best experience we had on a Denny’s, we’re from vancouver and her customer service is above and beyond the expectation. Thank you Dori!
One star is for service supervisor who doesn't appreciate his staff. Amazing lady (server) went beyond and above to help picky, rude customers (they were looking for needle in the haystack). Dory you are amazing. We appreciate your hard work .Thank you for serving us :).
great food ,fast service, will be back
Very yummy food and excellent food. I went on a Sunday afternoon when it was quite busy. Despite that I was seated within a reasonable time and my server Celina was delightful and attentive. My food arrived hot and fresh again within a very reasonable time despite it being very busy. Hats off to the staff!
I go to Dennys with a group of ladies most Fridays, and the food is always great. We have good service and the breakfasts are amazing. Everything is cooked perfectly and there is always a lot of it. The pancakes are fabulous, and if you haven't tried them yet, you must go.
Birthday breakfast…always a hit. Miss Laura is a perennial favourite. This is a very well run family friendly place. Thankyou.
Went in and had Super Slam special and clubhouse sandwich. At this time Denny's, like everywhere else, was short-staffed but service was decent. Super Slam breakfast special good deal and overall satisfying with huge pancakes. Clubhouse sandwich was very dry and poorly assembled, but had real turkey breast which was a plus. Overall only OK, but decent value.