I am a regular customer and come to The Fountainhead with friends and family weekly. Each and every time the staff are awesome and very attentive. We usually have Luke as our sever and he is amazing, attentive and great to talk to. The food is always great and served quick and hot. It’s become our favorite place to go.
Luke is a delight. He provided excellent instructions for how to pack up my quesadilla. Our group had an excellent evening!
Was in the neighborhood with my sister. She wanted to sit and visit and grab a drink and food. We sat down, no one served us for 10-12 mins. I went to the bar, bartender got us drinks. Still no service after being there for an hour. My sister left and I ended up going to the bar to pay. Bartender asked if we received service. I said not at all, with 3 servers walking by us all the time. Not even a gesture of hospitality, they didn't want to come near us.Bartender wrote off our bill and apologized- says he will talk to the 3 servers. But offences and hospitality and inclusion are not welcomed, especially if you are different in race, a non-white. Clearly there are divisions. Will think twice of telling others of going to Fountainhead, especially if you don't want to be judged for who you are.Didn't even get to eat the food to know if it's worth the cuisine.Sad for not being accepted for who I am now. Racism is real.
Horrible place. We came on a busy Friday night so a wait is to be expected but this night was intolerable. First our server brought me a Heineken when I clearly ordered a Corona. Then we waited nearly an hour for our plate of nachos which never materialized. Several other tables got their orders first while we were totally ignored. They didn't even check in on whether we needed anything and we had to flag a server down to enquier. He gave some nebulous, noncommittal reason while motioning to the kitchen. No real explanation was given. We called him a second time and he offered us free sodas or something, but still no tangible explanation for why a bar could not whip together a plate of nachos, let alone our main courses. Several minutes passed to no avail and we could no longer wait. We left, hungry, disappointed, thirsty and with a dogged determination to never set foot in this place again.
The employees are so friendly and the atmosphere is so welcoming - prices are decent too!
The crowd was good and the server was very friendly. Overall, a good experience .....
Best poutine I've ever had. I hope it wasn't a fluke... I mean maybe it was, but it was so perfect. Crispy, flavorful fries, great gravy, half melted cheese curds and a large portion ?Staff were also very friendly. Great place.
This place was amazing! The vibe was so friendly and welcoming, the drink prices were super decent, and the manager/server T was so funny and amazing; we visited twice on our 4 night visit to Van. Would recommend if you're looking for a good place to sit and chill or play some pool on a weekend :)
Great team and welcoming atmosphere. Food is Greta value and cocktails were great.
Came here for drinks and an appetizer one evening and the food was delicious. Beer is reasonable, my only issue was the service wasn’t super friendly. Nice pub over all though!