Our orders got throttled harder than my internet at home. If I wanted to play waiting simulator, I would have installed it off Steam.The food was subpar, but I was expecting that. What I wasn't expecting was to wait 30 minutes for half my order to be lost multiple times. I think we left having received half of the food we had ordered.Let's also talk about the grill. The flames gathered on one side of the grill and the heat spread very unevenly. Half our meat would be charred while the other half would be raw. It was truly a marvel of science.Service is like any Chinese restaurants. If you know, you know.Overall, never coming here again and you should also never come here :)
This place is fantastic! A wonderful experience with great service and fresh delicious food.Located right downtown. Super fun atmosphere.All you can eat dinner is $40.99 - worth it. We were two people and with a large bottle of asahi it was $98.Totally great experience and delicious meal.
Very disappointing. Originally was going to give 2 stars but had to bump it down to 1. Our grill did not work properly. We had to advise our servers that it was not warm enough and had to adjust the dial ourselves to the highest setting, and were specifically told “no, that’s how it’s supposed to be.” In the picture attached, we literally could stick our fingers into the holes of the grill and barely feel any warmth. We had meat and other vegetables cooking for OVER AN HOUR and they were still raw. The food itself was fine, but corn is obviously frozen then thawed out. That was one of the items that we had cooking for over an hour. At the end, we advised our server again that our grill was not working, we paid and tipped. We were asked if our tip amount was a mistake, but since our grill didn’t work and we didn’t eat a lot because of that, we did not tip a big amount. We were given attitude because of that. I would still recommend because I saw other customer’s items cooking how they were supposed to be, but would not recommend because of the customer service and (possibly) other grills not working properly. EDIT: we just realized that we must have gotten pre-charged with a gratuity amount we didn’t agree to. The bill was way too high for what we did tip afterwards and what we paid for. Read the reviews for this place before you go. Absolutely disgraceful.
Contrary to other previous bad reviews, mine is a different one. We were suppose to have a booking at another yakiniku place but it had a fire emergency so we rushed here at Shabusen.Upon arrival, we were seated in 5 minutes I was here with my wife and sons. The food that they made were all very delicious. Service is very quick, and we got what we want as soon as we ordered. So I ended up with a happy heart and left 20% tip. The man who served us was very attentive and friendly.So, my kids loves it, we love it. Therefore, we will be back for more! Very good value too!!! 2 adults 2 kids eat all you can, we spent around $150 including tax.
Amazing Experience!!! I came early because I was super hungry!! The food was amazing and fresh ! My waitress was friendly and took pictures for me .Dinner starts at 5 pm and all you can eat is $38.99 . I didn't order any meat . I just wanted Sushi ! Cones and rolls . I left happy and full !! What a great night in Downtown Vancouver!!!
It's all you can eat. You grill your own meats so it's kinda fun. The food is okay but of very average quality and taste. Totally a quantity over quality place. You will be very full. It's alright.
The only Japanese/Korean buffet restaurant along Burrard St. Food is reasonably priced. I always come here for meat barbecue and my own option to include sashimi into the barbecue half-cookef. It's a nice place, but not the best in ambiance. Otherwise, they would charge more. Washroom is available. Parking though is an issue. Curbside metered parking is available as being normal in Downtown Vancouver. Underground parking on nearby buildings.
We went here on a weekend (price is differenton a weekday).Price is reasonable for an "eat all you can".Service and food is ok, grill cook your own meat.A lot of Paid parking is available (I don't know on a weekday).It's on the second floor, you can choose to use the stairs or the elevator. Accessible to persons with disabilities. Covid protocol is observed.
I think the food is great. The service was great. There is very few dishes with any vegetables (tempura, gomai or teriyaki veg). So be prepared to eat a lot of meat if you want to get your money’s worth. We were 4 adults and 1 child (11). The bill was $260 (no drinks). The child must have been full rate. Don’t believe the websites that show the cost at 20-30 per person. In my opinion, the meal was not worth that expense. This makes me sad because Shabusen used to be my favourite excursion when I visited Vancouver.
Amazing food. Been here twice now. Once as a large party, and once with my partner. For the group we got a private room, and service was ok. With my partner, in what seems like the walk-in section, service wasn't great. But again, food was great. Prices are a bit high though.