I really need to share this! I have spent lots of money and time here in the past. As a loyal customer it’s no longer possible to tolerate the level at which “customer service” has gone in this restaurant from good to non-existent.When you have guests at the door, waiting to be seated, standard operating procedure is 1st employee on the floor who notices ‘waiting guests’ must acknowledge them. The Staff here have chosen not to do that. They keep on bouncing us to another staff and finally get together and talk for a few minutes without letting us sit in an entirely empty restaurant. When asking if we could sit, a staff member gives you an eye roll!Thanks but no thanksWe’ll take our business elsewhere.
Great, unique food, excellent friendly service. Special thanks to Erica for her service extraordinaire…
Has been a long time since the last time. My wife and I came for something a little different and we succeeded. Our first time for dinner. The staff was tremendously helpful and took their time explaining the dishes as we had no idea. Definitely a place to take the recommendations and enjoy.
My first time dining in this restaurant and I really enjoy it. We were a group of 6 even though was almost time to close they accommodate us with a friendly service.The staff very professional and friendly, food and drinks were delicious and the atmosphere very nice.I really enjoy every dish, great job ??.
My friends and I haven't been here for awhile, since pre-covid times. We were not disappointed. Food was delicious, atmosphere was great, and the service was attentive and efficient. We had a wonderful meal...just like last time.
Highly recommend this location ! Excellent menu and service! Top floor seating is very cozy, and waiters there are amazing (especially Sasha!). Great knowledge of wines and all dishes! Very friendly and accommodating! A true 5-star place!
We walked in and were completely ignored for the first couple of minutes while their manager (tall blonde lady) was walking around looking at us and walking away. We then were asked to sit somewhere by the front door and I insisted to sit somewhere else. Food was over priced for the quality. We ordered the bison steak which was very little and cold ? We ordered desert it was terrible? Overall experience was awful! Do not recommend it to anyone.
We have been eating at Nuba Kitsilano for years whenever we are in Vancouver. It is always excellent food and a quiet atmosphere close to everything in Kits.However this time was just exceptional. Najibs special cauliflower and the house hummus/pita are always amazing but our Waiter Serge suggested trying the muhammara (Roasted red pepper with pomegranate molasses, seeded chilis, topped with walnut.) and the mushroom hushwie (Caramelized mirepoix, sliced portobello & crimini mushrooms, cinnamon, mint, & sumac. Served with hummus, avocado, & herb tahini) along with Turkish coffee........... we thought we had died and gone to Heaven!!My son (a Vegan) selected the Mjadra (Stewed organic green lentils cooked with brown rice & jalapeño. Served with avocado & caramelized onions.) which was also fantastic.The great food was made even better as Serge turned out to be the perfect waiter, sincere and helpful, immediately there when we needed him but utterly unobtrusive the rest of the time. That level of professionalism is rare in our experience at any restaurant.It really was a wonderful experience and we can't wait for our next trip to BC to come to Nuba Kitsilano again
Our second visit to this restaurant. Very good food and ambiance. Initially we were greeted by a waiter who seated us downstairs in a dark corner next to the cutlery stand. When we asked to be seated upstairs, where we sat previously a few weeks back (also on a Sunday) he said they don’t not keep the upstairs level open on Sunday’s. Some of us had to use a phone flashlight to be able to read the menu. Just as we were considering leaving the restaurant, a lovely waitress by the name of Sasha led us upstairs and we sat there. Thank you Sasha for yet another wonderful experience! We’ll be sure to be back. This five star rating is for Sasha and the chef!
We had a great meal here. The taste is very good and there a lot of options in the menu. The prices are a bit high but it is worth it.