One of the worst cafes in Vancouver, terrible customer service. If you read the low ratings about the customer service, terrible attitude, forced minimum order, condescending attitude, they're all pretty true. They're exactly what we experienced at this place as well. This place is expensive for what they offer (coffee is just alright but the owner seems to be quite cocky about his coffee and even lectures his customers about what's the better way to drink coffee and bad mouth about other cafes). The owner's customer service wasn't the worst though, there was this old lady had one of the WORST, TERRIBLE attitudes. LIKE HELLO?? We are your paying customers, NOT your kids! What makes you think you can throw your temper around? Guess what? We still TIPPED them despite the terrible experience because we didn't want to be as low as they were.
Terrible business with zero knowledge about customer service. I wanted to sit down for 10 minutes while waiting for sushi next door. First, I am told that I can’t sit at a table that’s for 4 people - despite the fact that the restaurant was empty. Then I order an Americano misto and am told in a harsh tone that the minimum order is $9 and that I can’t be here. Take your money elsewhere!
Looks nice, food over priced and service really poor. Didn't listen to order and then up charged us. Forced us to leave while drinking their coffee! Wild, hope it improves as the coffee wasn't as bad as the experience
The staff were rude and wouldn’t let us sit unless we spent 10.00 each. we just wanted coffee. The cafe was completely empty and it was cold and rainy outside.
Good quality of coffee and cake. Nice place!
Best coffee ever! They know their beans and make excellent coffee and baked goods!
It is a lovely place for specialty coffees, teas, and pastries. Though very expensive, all were very tasty. I was not impressed with the lack of customer service and found the female server (I think the owner) borderline rude. During these challenging times of COVID, you would think small businesses would be grateful for customers willing to pay high prices.
Best coffee in Vancouver!!!
Love the dessert and coffee!
Kind of fancy place and bit expensive price. They focused on quality of coffee and seemed very proud with that.But I am not a person very good taster. So it wasn’t big deal to me. Spacious place to feel safer for COVID-19 but isn’t mean to cozy or comfy.The owner strongly recommended those Cakes, pastries. I tried Tiramisu and was good.