I enjoyed eating in Khaghan, the food is delicious, cooked to perfection! The place shows a little history about the Persian culture. I wasn’t happy with the ventilation in the restaurant, when you first step-in, the smell inside is so strong that it catches in your clothes!
UPDATE: Rez (restaurant manager) called a day after, he was very sincere and apologetic. Also I was offered a free meal the next time I visit. I’d love to say he did a great job on the recovery by explaining how important it is for their restaurant and guests to have a great experience. Like as I was mentioning to him a restaurant is not about only the food and the meal served, it’s about the experience you have as a guest. Initially this experience started negative but I’m very pleased with the level of sincere customer service Rez offered to mitigate this experience. I’ll change my rating from 1star to 3 star for the customer service.I tried calling this place four times to order and they kept sending me to a full voicemail. On the fifth they finally answered so I ordered a bone in chicken no rice substitute with salad. When we get there 45 minutes later (they said order would be ready in 30-40) the order was not ready so we had to wait an extra 20 minutes with no explanation. They charged me for a full size salad, and the cost of a full size entree with rice but with no rice included. Well if I order a meal with no rice but substitute with a salad I imagine it would be the same price or like $1-2 extra? I would have at least appreciated a heads up that salad is extra instead of just charging me. When I pointed out this concern the hostess dismissed me and said sorry we charge full price for salad. When I asked to revise my order cause I may as well get the rice if I’m paying for it she said the order is already in. Very poor customer service, I don’t need a refund just wanted to make sure this is noted. Please work on the customer service, there are lots of other restaurants have top notch service with great food in the area.
Very good selections. Busy place.Friendly staff. The service was not good and food was not served together. The remaining of the order arrived a bit cold.
It was a good experience. We are impressed by service and quality. We recommend this Persian restaurant to everyone.
I am a big fan of Persian food and this place did not disappoint at all. Everything we ordered was delicious. The quantity of the food was generous and the service was fast. Kash-ke-bademjan was the hit ?The reason I am giving 4 stars is cz the washroom was not so clean.
Awesome service from the staff! The food was absolutely delicious and super flavourful. It was a bit of a pricy meal, however the portion sizes are massive so it makes sense! I would 100% recommend this restaurant!
The flavours are rich, complex, layered, delicious, and quintessentially Persian. If you want the real Persian thing, this is your place.That being said, the service was a little slow and indifferent.
Food is really tasty and I love the environment.he only comment that it could be mentioned is that koobideh kebab was too much oily for me otherwise everything was fantastic!
We went here expecting an old Turkish restaurant, but the chef came out and said, "Come try Persian!". It was fabulous!! So glad we stopped by. Delicious food, huge servings ... They put their hearts into this place and won ours!
We had the pleasure of having Mehr serve us at Khaghan.These guys did everything humanly possible to make our stay comfortable because we had to eat outside since they were so busy.The food was delicious, the service was excellent & the atmosphere was refreshingly different.Will definitely go back.