Each JJ Bean store has it own character, and this one has a bad attitude! The staff are rude, unfriendly and unhelpful. Store cleanliness could be improved. I feel like this has been the case over the last 3 years at a least, having lived beside this JJ Bean for over 5 years.Overall I wish to support the JJ Bean group, I enjoy their food and drinks, but today is the last I will go to this coffee shop after another very poor customer service experience.
The music is too loud and they do not turn it down even if you ask them. Nearly impossible to have a proper conversation
Spacious place, very nice coffee, muffins are little bit pricey but they are really good (much more tasty than std muffins you can find in different places). Personal was little bit unfriendly (not smile,...), hence the 4*.
Great tasting coffee. I ordered the double shot flat white, and it tasted amazing as it is always at most jj beans. Also ordered a banana bread which was not good, very hard on the sides and not soft in the middle, didn't taste fresh.The design of the outside of the coffee shop is really nice and unique, and the inside of the coffee shop was just okay. I loved the stones on the walls, but the seating with all the dividers wasn't pleasant and welcoming.
The customer service and quality of drinks has gone down at this location recently. The staff are very unfriendly and make no effort to make the customer feel welcome. No effort is put into making drinks, instead doing things as fast as possible. I don’t expect a latte made by quickly pouring the espresso and steamed milk into a cup and calling it done from JJ Bean. That’s more of a cheap coffee shop or machine-made way to make it. I hope they bring their level of service back to the JJ Bean quality again soon.
I've been here two times. Staff are not really nice and friendly. Coffee is okay
This is a great coffee shop to go and do work or even read. The layout is nice and their drinks are very consistent.
Delicious coffee and handcrafted beverages & fresh baked goodies that stack up well to the fancier bakeries. Great vegan and gluten free food options. This location has a bit more of a cozy neighborhood feel, with the same great food and beverages as other locations.
Great soy latte and amazing chocolate zucchini vegan muffin, that if I hadn't already devoured on the ride home, I'd show a picture ? Thank you.
Perfect coffee every single time. My fave coffee shop in my area.