Subway

12842 96 Ave Unit 2, Surrey - V3V 6A8
53 reviews
Sandwich Shop
(604) 583-9911

Had worst experience today around 5pm. There were 2 girls : Nav brar & sukh. I ordered sub with fresh veggies and I was sitting there and they were talked about me that why I choose fresh veggies. Really, this is the customer service?, it’s my message to the owner, please teach your staff about customer service. Never ??coming back to this location. That’s disgusting.

The experience was very disappointing as the washrooms were very filthy. When asked for another washroom key girl said that one is for staff only. This depicts they never clean the customer washroom. Instead of cleaning the washroom for cusotmer she said she cannot do anything. We are not going to this location ever.

These people don’t even deserve one star …first and foremost teach them some manners ….i can’t believe these how this store is even running …poorly managed staff and pathetic service…its my humble request to the authority to take action against this type of doings else the reputation is in danger ..and for the eaters walk in carefully..

Worst subway ever, I go there because it’s close to my house. I wish I could give them negative star. Very rude employees and always mess up with my order.

Rupinder at this location, made my sandwich fresh and suggested grilling it which made it really nice and toasted on outside yet still soft on the inside. She was really friendly to talk to and understood my dietary needs well. I like to eat food made with love, felt that care in the sandwich.

This location will be my last resort !Employees felt very bothered that i ordered a sandwich. Rolled paper in the sandwich. When you are hungry and get attitude for no reason… you just wana leave. I hope they stop treating customers like this. Karma bites back if you hurt someone. Perhaps you realize this later in life. Also, this location charged me $10.17 for a turkey footlong whereas other locations charge $9.71 for the exact same sandwich & ingredients. Even on the mobile app it cost’s $9.71.That’s all i have to say!

I visited this subway today, the customer service was great . Two lovely girls Amrinder and Harkirat (gateway). Nicely helped me and my husband . Thankyou

Had an amazing experience with Gagan. She is the girl to ask for sub . Very polite and friendly staff. She has suggested me the best subway ever.

I went to the restaurant at 11:40 pm , but the girl over there said she cannot toast my sub . If i want like this i can have otherwise she cannot give me. Really is this the way to serve customers. If they cannot serve customers, they can close. Girl was without mask. I wish I could call to subway headquarters.

I ordered a foot long veggie and the lady touched another sandwich that had ham and bacon which I is forbidden in our religion and she started saying that she didn't touch it when she did move the other sandwich that had bacon and ham,I told her it doesn't matter I saw with my eyes and I just left they should also have a different oven for veggie