Not sure how this place gets such bad reviews. Its ice-cream, its next to a world class beach, and they have plenty of flavours. Done.
Pretty disgusting icecream, fake flavours and basically just heavy cream. Overpriced too, save your money.
Poor service, I order hot coffee but what i got. Pathetic tastless few sips of coffee. I was shocked. They fooled buy serving in a full take out coffee cup but has filled only by quarter.
Poor service, I order hot coffee but what i got. Pathetic tastless few sips of coffee. I was shocked. They fooled buy serving in a full take out coffee cup but has filled only by quarter.
Line up outside. Don’t be in a hurry. Bring cash.
First time taking the kids to Crescent Beach & we decided to buy them ice cream. Our boys have peanut allergies so we asked the cashier if they can wash the spoon before scooping. The elder cashier snapped at my wife saying we should not be feeding them ice cream if they're allergic to peanuts. We understand the risk but all we ask is to wash the spoon. Thanks for the life lesson but we have been to many ice cream stores in the last 11 yrs with the kids and never have we been declined service or been told not to give ice cream to our kids.Word of advice - Customer Service is very important!!
This place has the worst customer service. Tonight My husband and I wanted to get ice cream so we stopped at Red Baron Restaurant. When we arrived, there was 1 couple in front of us waiting for their order. My husband and I ordered 2 cones thinking there isn’t a line up so it should be couple of minutes. After the old man took our order he told us to wait on the right side where it says pick up order. After we ordered there were 3 kids that came to order their milkshakes, and then another family of 4, then another couple, then another group of kids. There was a line up starting to form at this point. About 10 minutes go by this little old lady that works there comes to the counter with milkshakes that the kids ordered right after us and hands it to them. Now it has been more than 10 minutes still waiting for our two cones. Why are we still waiting for that long for just 2 cones? The old lady comes back with another milkshake to give to another customer who ordered after us. I asked the old lady how long will it take for order number 32? She responds by saying the man is having his dinner. I repeated back what she had said. She’s like it’s ok and mumbled something and walked away by that time there was already 12 or 13 people lined up waiting to get their ice cream. And now it’s been over 15 minutes waiting for our cones. So we decided not to get the ice cream anymore and get a refund. So my husband goes to the older man who first took our order that he wants a refund on order number 32. The old man responds by saying you guys are doing whatever around here and have no patience. He was getting mad at us. I then said to the old man that we have waited 20 minutes for 2 cones. He kept saying something and mumbling behind the glass window. There was a family there who was waiting for 10 minutes and they were getting upset too. Finally he refunded our money, and was making us feel like we did something wrong. That old man, and old lady need to go! They are terrible, rude, and has zero customer service skills. I will never go back there. Definitely don’t recommend this place! You guys deserve a 0 not even a 1 star.
Worst customer service I order one ice cream and wait 25 minutes,some customers ask to get the money back and the cashier yell at them. I will never come back.
Good food friendly staff
Enjoyed an amazing coffee ☕.