I eat FHO twice a week for about 2 years now.I came here today for the first time. And it was one of the best pho i ever had. Highly recommended to come and try them out. The restaurant is extremely clean and modern. And the staff was very friendly.If you like pho, you need to check this place.
I feel scammed. Everything was more expensive than what the menu showed and from seeing other reviews, it’s been months. When I asked the owner about the prices, instead of explaining the situation she got offended and upset with me. Please make sure to check your receipt!
* EDIT Carol, the owner, contacted us and dealt with the situation very appropriately.Visitng surrey and placed a pick up order. Got back to our hotel and firstly nothing was labeled in the bag. My husband eats meat and got the brisket pho, I'm vegetarian so ordered the vegetable, plant based pho.. I wasn't sure which broth to choose so i stired around the bowl of noodles, there was meat in it. Called back and the restaurant did nothing to right the situation.Side note for vegetarians, the spring rolls appeared to have meat in them as well.
I like their food, but I don’t think it’s fair not to inform customers that the price has increased. The menu did not reflect the increase ($1 increase on each item in the menu), and when I asked, the person told me that they just didn’t change it.My husband asked whether they could make the house special spicy, they said yes, but we were not told that there would be an $1.95 extra charge.I understand that everything has increased during the Covid time, and would love to support local business. The amount is small but I do feel that it would be good to just have us informed regarding the price increase even verbally. Or a simple line on the menu would be nice.
Food was good. The biggest issue came from the bill as the Menu on site and also on the website shows $15.65 for house special large, and I asked for it to be made spicy. But when I got the bill for payment it shows $16.65 for the special and also got added special charge for adding spice of almost $2 ($1.95).None was advised when I asked for the meal. So the bill came as a surprise. I understand stand things are more expensive, at the very least let the customer know the price change if there are any.Felt very dishonest with how they handle the inflation.
my wife went for a take out today. It was 60+total(3 noodles and 1 sub) at first she paid 5 dollars for tips for takeout order .and the waiter asked 15% Tips for takeout. Understand food is getting expensive. But why ask 15 %tips minimum for takeout ?
Amazing service! I got the house special pho and it came out very quickly and was nice and hot for a cold day ? The lady was so sweet and friendly which made the experience even better. Thanks for a great lunch!! ❤️❤️
I would have given this 5 stars, but it seems it has changed a bit. One review mentioned that portions were less, I noticed this too. Me and my coworkers come to this place weekly, for about 4 years now and service has gone down a bit. We had to ask for refills of tea for one. The lady owner was very nice and smiling a lot. Hope it will change for the better.
They used only wide rice noodles for pho noodle soup which is not as good fresh thin rice noodles. Their spring rolls had a fishy smell, they might have used the same frying oil to deep fry their fish cake.
Got the lemon grass chicken noodle soup with uber eats delivery. Came right on time and it is very delicious. First time ordering from here and i will be coming back for sure ?