Really really delicious food! The absolute best I’ve had and I’m not new to Vietnamese cuisine. Everything was fresh and you could tell they care about what they serve you. My only complaint is we waited at our table for over 20 minutes trying to call a waitress over to our table. I could tell the staff could see us trying to call them over but they seemed to ignore us.
I was a frequent visitor to this restaurant with my family, from the beginning I noticed that the service was not the best, the women who serve are very "cold" without warmth to attend the customers , but the prices and food were good.But all that changed yesterday, Saturday May 28, I went with my family once again and for me I ordered my favorite dish, the special soup, my family ordered the fried ribs, and the fried squid which were our favorites.After waiting the usual time, they brought me the soup, I always wait a bit while the meat inside the soup cooks to a good finish. when I was ready to try the soup, I found a long hair inside it, and there's no way it's mine because I'm bald !!! quite unpleasant for me, so much so that I called the lady who took my order and showed her the hair in the soup, she took the soup, but not before I told her that I no longer wanted soup, that instead I wanted another rice special for me.What caused me the most indignation was that there was no apology from the restaurant for what happened, it was simply as if nothing had happened. Ok they bring me the rice. But I was quite disappointed, in addition to finding a hair in the soup. It was there was no apology from the restaurant for what happened, it was a simply as if nothing happened.Now , I nave many doubts about how they prepare the food there behind that wall.The service is not good, but with what happened yesterday, I am convinced that it is not a good restaurant, they has the seasoning, but the customer service is so bad! and it's is very important for me, and they do not have it.
Had been coming here as a regular for a couple of years but after my experience today, I will not be coming to Noodle Island. We started off great, the male server was kind and had been able to make adjustments to my meal. I had noticed a hair inside my food and we had informed the server who took the meal back into the kitchen. The owner comes out a minute later holding the hair and starts rudely saying that the hair was mine and that no one who works at Noodle Island has this type of hair. She then starts invading my space and puts the hair which was previously inside the food on my head as if to prove a point. Whether the hair was mine or a workers, you do not come out with such disrespect to a person, I would’ve been happy to have gotten the dish replaced and still paid for the meal. Not only was this very unprofessional but I have never dealt with customer service this poorly before. The other workers continued to glance at our table and we could tell they were gossiping about us, this made us feel very unwelcomed and we had quickly lost our appetite and asked for a togo box to take our meal home. As someone who also works at a restaurant, this is not the type of service I would be displaying to those who work with me. Although the food here is good, the service is terrible, disappointing and left me with no appetite and I will not be coming back here with friends or family again.
Fantastic spot for good eats. They have a huge menu list with just about every option. I asked if I can modify my order and asked what the extra cost would be, and was told that there is no extra charge for modifying my order. My one qualm is that when I went to lay my bill, they already added the tip without telling me, or asking if I wanted to or how much I wanted to tip. They automatically added a 10 percent gratuity. I would have gladly tipped larger then that for their service, and great tasting food, but I couldn’t. Aside from that, this place has got the best tasting lemongrass chicken with fried rice combo this side of the bridge
A solid pho restaurant. Located in a plaza, the first thing I noticed was their decor. Lots of plants inside, as well as a bamboo roof-shed and a junk ship at the back. Next was their service - it was pretty good. Waitress was polite and friendly but sometimes in a hurry. Pho was decent. A large size is for $12.00 (April 2022), which is cheaper than most other pho restaurants. Overall, it’s a decent place!
One of the best Vietnamese restaurants thier pho is amazing !!!
Great food and great experience overall. Will go again for sure.
worst serviceVisited once and never ?? coming back here.
A low key restaurant with delicious Vietnamese dishes and above average portions.The bowls of pho don't have much MSG either, so you can really taste the broth. Recommendations: #1 if you like all kinds of meat or #23 if you like sliced beef and pork with vermicelli in spicy soup.They also make the best fried squid!
Best Pho in Fleetwood....