I parked outside of Panago Pizza for less than 2min and then one lady came outside from the restaurant and she told me you cannot park here if you are gonna order something do it now or get out of my restaurant. usually if you go to a restaurant you parked your car and see what you can order inside but she just kick me out super rude. I was surprised I can’t parking there. If I came here to order something for lunch. And then she just came to my car and start yelled at me like Karen. And then she just said get out of my place… what a place to come for order something totally rude.Time: 10:50am.Idk the name of the lady. She was covered with Mask and she refuse to give me her name.
Never knew you can make a dead looking pizza till last night... Even taking a photo, the pizza looked sad. We had New York deli which was all meat, made the pizza so salty. Tropical hawaiian had unequally distributed pineapple and still salty. My boyfriend loves pizza but last night he was also disappointed. We had panago prolly pre pandemic ago and it wasn't tasting underwhelming like this before.
I walked into the store and took some time to think about what to order, when I was ready to order, the staff looked so unfriendly and impolite. I asked the staff how long it was gonna take, the staff said 15mins. And I decided to leave because the waiting time was long for me. I walked out and stood in front of the store a little bit where my car parked, then the staff came out and asked me was it your car? you need to go. Just because i decided so long and then I didn’t order anything? Sorry, I wasted the staff’s time. I realized it is why this store has a low ranking score. I don’t wanna come again! Customer service is really bad! It’s not gonna help a store to survive.
Everyone at this location is so friendly!! We get a smile and a lovely greeting every time they deliver or we pickup. Happy to support this team :)
Very pleasant experience had very clear well mannered situation on ordering and the pizza showed up and it was HOT thank you for caring
Decent pizza. I find panago crust a bit too glutenous/chewy compared to other fast food pizza places though. Like not 00 flour kinda thing, but alright for a quick meal.
Walked up and ordered Panago Classic with extra ham & cheese... Was made to wait outside 13 minutes in the cold even though no one else was in the store. Pizza lack ed taste mainly do to the absence of sufficient sauce and sub-par cheese. Worst panago I've ever ordered from.
Funny thing is that I requested Over the phone to add bbq sauce drizzle on top after bake. I was even fine with paying extra but the guys all like. “We don’t do that”. Basically saying you’re not allowed to have pizza the way u want it. Can’t think off any other pizza shop that wouldn’t allow that.
I deliver food with uber, when i went to pickup the food, the staff started shouting for the thermal Bag, my car was (reverse) parked on the door (maximum 5 feet from the glass door). I opened the boot with the car key from inside and asked them that i will surely put the food inside the bag as always. As they can clearly see the bag in the car. But they both started shouting to bring the bag inside. They disrespected me, even though they didnot packed their food very well. Just terrible experience happened on that location.
They didn't show enough respect to the guests. I tried to ask for tableware, but the tone of the staff seemed to accuse me of a very bad experience and didn't recommend it.