I tried to order 2 juices and a smoothie via Doordash. I received someone else's order (my name was on the bag) when I tried to politely tell Doordash that I just wanted my order, they punted me around to 4 different customer support representatives all accusing me of lying about receiving the wrong order. I send them many photos for proof only for them to tell me that they didn't have the authority to give me a refund for my order. I even asked them if they could reorder my order, I just wanted my food. They refused and said only a specialized agent could investigate the issue after I had sent them photos.I'm giving Juice Truck the benefit of the doubt in case I get to actually try the food I wanted. But them switching my order with someone else's soured the experience and caused me so much angst with the Doordash customer support representatives.
Came in today to grab two smoothies.The staff were quite nice and everything made quickly. Smaller than other juice truck locations. Definitely recommend the smoothies!
I tried to order 2 juices and a smoothie via Doordash. I received someone else's order (my name was on the bag) when I tried to politely tell Doordash that I just wanted my order, they punted me around to 4 different customer support representatives all accusing me of lying about receiving the wrong order. I send them many photos for proof only for them to tell me that they didn't have the authority to give me a refund for my order. I even asked them if they could reorder my order, I just wanted my food. They refused and said only a specialized agent could investigate the issue after I had sent them photos.I'm giving Juice Truck the benefit of the doubt in case I get to actually try the food I wanted. But them switching my order with someone else's soured the experience and caused me so much angst with the Doordash customer support representatives.
Great spot for bowls and smoothies!
I wasn't fond of how much ginger was in most of the juices, so be mindful, if you love ginger then you will love the juices. They were happy to refund me some of the days and recommended next time I ask for less ginger, or to have it removed. They were also great with customizing my cleanse due to food allergies.
Refreshing high quality smoothies. Would try again, especially their food options next time.
Delicious plant-based food and a lovely, quiet patio out back. Bonus points for Jack, the gorgeous tabby cat who lives upstairs.
I had lunch today at the Juice Truck Steveston. My wife and I shared a Bah Mi Bowl, a noodle salad, an Almost Chocolate and a Red juice. I can't remember the last time I was so satisfied after eating lunch. No other place makes healthy food taste so good! Also, the service was excellent. I called ahead and ordered a smoothie and a juice from Sarah. She was professional and helpful over the phone and had everything ready for me when I showed up 10 minutes later. Thank you Sarah and thank you Juice Truck
I had lunch today at the Juice Truck Steveston. My wife and I shared a Bah Mi Bowl, a noodle salad, an Almost Chocolate and a Red juice. I can't remember the last time I was so satisfied after eating lunch. No other place makes healthy food taste so good! Also, the service was excellent. I called ahead and ordered a smoothie and a juice from Sarah. She was professional and helpful over the phone and had everything ready for me when I showed up 10 minutes later. Thank you Sarah and thank you Juice Truck ?
Amazing quality smoothies and healthy treats. Definitely check out the other Juice Truck locations as well. ✌️