Great, great, great, no A5 wagyu available when I visited though, main reason for visit but overall very good hot pot here, don't bother with AYCE places it's a waste of time food was fresh, service was very attentive. Dancing Noodle guy is a bonus. 20% off starting at 9pm.
My wife and I went here on a whim after we landed from Boston. We were looking for an Asian restaurant that was open late and didn’t really check the reviews.Have to say this was one of the best hot pot places we’ve ever been to. The service is top notch. The staff was friendly and always made sure our drinks were filled. The sauce bar has unlimited side dishes and fruits. The meat and vegetables was very fresh as well. I like that they also had a snack bar near the hostess station. You’re definitely not going to leave this place hungry and I highly recommend this place.
Great service, superb entertainment, one of the best hot pot broths you can find and the ingredients especially the marinated meat are good. Tomato broth is a must have! Meat balls, shrimp balls, fish paste and so much more! If it's your first time here, please order the flying noodles and note that there is a special face changing cultural dance at 7pm. Every staff working in there aims to please. While waiting for your table, there are drinks, snacks and games to be played. Although somewhat lacking. Compared to the HDLs in Asia, I believe it's considered a great standard for Vancouver.
What a great experience. First time having hot pot. The server was very helpful and guided us along the way.You order right from a ipad and the food or broth arrives within minutes, served by a robot and your server.Food was amazing.Highly highly recommended.
This hotpot place had 4 separate soup containers and I especially loved their Kobe beef. Very soft even when I overcooked them. It was $45ish for the Kobe, but definitely worth it. I would highly recommend!
the best service and delicious hot pot.there are snacks, coffee, and a massage chair to make the wait more bearable. the staff also provide the aprons and hair elastics, and there are drawers to store bags and coats. there’s also a children’s area.the food is very solid and there are a lot of options. everything is always fresh and super tasty! i recommend getting multiple soup bases and ordering a variety of meats to really make the most of the experience. i always make sure to stop by when i’m in the city!
It’s my third time visiting HaiDiLao in Richmond. I’m a huge fan of hot pot, and HaiDiLao is always the one of the best place to go in Vancouver! Everything is so clean here,and food is always fresh and delicious.Me and my friends were really enjoying Lichia and Juno’s services, they were extremely attentive and friendly, they are the best! As well as the rest of the staff who continually checked up on us :)Service here is 10/10 !There’s always someone to look after you without having to ask. They even provide aprons,hair ties and glasses wipes , how sweet are they ❤️Thank you again for celebrating my birthday!I had a really wonderful night here. Will definitely recommend to others !!!
Came here with a friend for lunch at around 11:15AM on a weekday. It was really empty as they were just opening up. This was my first time being here and I was impressed with the customer service. I'm not a huge hot pot person but the customer service and the diversity of sauces definitely made it a great place. Food came quick and was good. Overall, enjoyed the experience and will definitely be coming back again.
Second time at HaiDiLao but first time at their Richmond location at No3 Rd and Westminster Hwy. Just like at their Vancouver locale, the level of service here stands out.Everything you need to enjoy your hot pot meal including cloth aprons to prevent pesky splatters, hair ties, wipes for your glasses, disposable gloves... Etc. Servers are anxious to ensure you don't have to fill your own water glass with the jug of lemon water that sits by your table. And don't try to take your food off of those cat robot servers... The wait staff will rush over if they see you having to lift a finger.Food options are pretty good. We went with a split of mushroom broth and pork bone soup to go with our fatty pork, assorted veggies, shrimp balls, taro, quail eggs, udon noodles, and fish tofu. And don't forget about the Chapman's ice cream at the end.You pay extra for the sauce bar but it's worth it and includes a few appy dishes like congee and spicy seaweed.Overall, a very enjoyable place for hot pot.
This was our first time here and it was so much fun. We love hot pot and the quality and value was great. It's more fun than you average hot pot place. The kids loved the dancing noodle and the soups were so delicious! We all received aprons to protect our clothes and hair elastics, if we wanted to our hair back. The service was great. Our server was very helpful explaining everything. We were celebrating a birthday so the staff sang happy birthday and there was an LED light display and gifts. We would definitely return again!