Don't expect this mcdonalds to be fast. It's always busy with transit riders. One good thing, they've never messed up my order.
At night the bathroom was gross. Eight ppl on no one can clean them. Last week experience. Complained but they locked them up n said closed. Clean them after. If bunch ppl on why not clean them.
This restaurant does not worth any star at all.This is the worst McDonald or fast food restaurant I have ever had. Yesterday I ordered a big mac meal but no meat,sauce,pickled nor lettuce in it.I reported the missing to the staff.She claimed that I had taken a bite and refused for replacement. I said if I did not take a bite how I could detect there was no meat.The lady manager dropped by and said she could ask her staff to make a new one for me.She talked to her staff in Punjabi,and they swore at me in Punjabi which I was told by another lady customer.Later the lady manager changed her mind and gave me back the money for the big mac only and told me to go to other mcdonald to buy the big mac.I had to wait for my wife to finish her fillet-o-fish which I bought too.The manager called RCMP to send us out the restaurant.
Order #'s go straight to now serving to look better to corporate. Took 24 minutes to get a burger.
So yaki atmosphere. Not well maintained!!!Not impressed by staff working there.Not a clean environment.Shows attitude to customers. Not friendly environment. If asked to clean the table they act rude. Disgusting place. No other location is like that.
Ordered a decaf coffee, there was 3 other clients inside. She took my coffee from the same jar that she served the previous customer. I just asked her if it’s decaf, she served it again, from the same jar, pouring what I think was a cup of sugar. It was not a hard order, there wasn’t many people.it’s that so hard? And what is wrong with people working at McDonald’s in Canada, some doesn’t wear uniforms, they don’t wear a hair net and have long hair. Also, always checking their cellphones.
If I could give less than 1 star I would as the service doesn't qualify for this store to even be a McDonalds - really poor experience. McDonalds should hire/schedule more staff when your supply truck makes its scheduled delivery. Waiting for over 10 minutes to place an order. I don't get it and feel for the staff who are slammed with customers doing their best. Jim Pike, please fix your store or allow someone to operate this store to the McDonals standard. Oh and after waiting so long I received a Big Mac without Big Mac sauce...mayo on a Big Mac...another error and a Big Mac with mayo is not the same taste at all!
After years without visiting a McD i decided to go back,i regret,not coming back again,mainly to this location,service was aweful,u can even here arguments between staff members in front of clients,place was very dirty and messy,cold hamburger,tables very dirty,simply aweful
I was visiting here from the island and out of curiosity I wanted to compare this Mcdonalds to the one in Langford.... NIGHT AND DAY difference! I'm shocked at all the bad reviews but everyone has their own experience and maybe never been to a really run down McDonalds. When I walked in I could believe how clean it was, they made my meal fast, they weren't yellowing or shouting, 6 cameras. In Langford there is NO cameras, super gross and dirty, lots of sketchy people and the workers are often yelling or causing a scene.
How does it take you over ten minutes for a single hot chocolate…????? It wasn’t even that busy and I almost missed my bus to school waiting. I didn’t even get my drink, waste of $3.50 :/