Worst Experience At Tims. Went with my Colleague to buy Deal combo and requested Tea instead of Coffee and The cashier threw us Attitude and said No. I insisted her since It’s the closest Tims to work and Ended up being insulted in front of whole line waiting. She asked I should be more Respectful!!!! Clearly she’s either high or out of mind on a Monday morning. Worst Visit Ever!
Went in for an icecaps, there were only a few ppl in there surprisingly as it was lunch time. No line ups and no waiting. Played cribbage with a friend. No one bothered us and we had a nice time
The worst tim hortons location. ALWAYS out of things. service is slow. rude employees. does the supervisor at this location not know how to order because they are always out of many items on the menu. really looks like know one knows what they are doing there. no leadership
When I arrived I was 5th in line. It took 20 minutes before I could place my order! Only 2 people working out front and did not see a single other person come out. The person on cash was a bit quicker than the one assembling the food but not by much. The staff person at the prep station was walking around like she had all day! By the time I placed my order there were more than 20 people waiting in line and of course the mobile orders were coming in to pick up. When I placed my order for 2 coffees and 2 breakfast sandwiches I said if I hadn't invested the time in the line I wouldn't have bothered and I won't in future. It took an additional 10 minutes to get my 2 breakfast sandwiches. Within 2 minutes there were 3 other people helping out. What the heck! Were they all on break at the same time?! It was 11 am (coffee break time and the lead in to lunch) and the amout of customers should have been expected! This Tim's often runs out of items on a regular basis. Very badly managed and staffed. Huge change from the previous owner/management. I love Tim's but sadly I will not go back to this location.
I’ve paid this store several visits and each time I turn around because of how dirty it is inside. Not up to Timmie's standard. Floors are stained and sticky with garbage on the floor. I didn’t even dare to check the bathrooms.it's conveniently located however and there's a nice eating area in the pedestrian street.
Stood in like for 10 minutes (two people in front of me). Nobody was served and two of us walked out. Also two people walked in, noticed there was only one person working and left. Got my coffee across the street and the same lady was still at the front of the line waiting for service. If you only have 1-2 people working on Monday morning it would probably be best to turn off online ordering so your staff has the capacity to serve walk-ins.
You'll have better luck at the gas station Tim's in the same general area. They are either quite slow or tend to forget half of your order. I don't know how they hack they are tracking orders in progress but it's like they're bing forced to dismiss them too quickly to meet a quota and it is ruining quality of service.
Wait 10 minutes in line up, once at the cashier you are made aware that only small cups are available, no other cup sizes.Not once any of the 7 employees did look up just to acknowledge ANY customers, nor to have the decency to tell us that they ran out of cups. How does this happen is one thing, but the lack of acknowledging customers on top and no communication is enough for me never to go back there.
I love the wedges at tim Hortons but today I tried the Earl Grey tea and it didn't make me wake up, I thing it was good for the evening.
Not enough staffNot enough product3'oclock on a Saturday afternoon and lucky to purchase a dozen donuts for takeoutAnother disappointment...today Feb.1/2022First day of promotion for espresso beverages. My usual favorite...Americano,extra shot,double cream...guess what?!?! Espresso machine broken☹