Staff uses the same gloves to collect money, touch the keypad cash register and Then make the food. Without changing the gloves. Even making multiple orders with the SAME Gloves. ??
Don't order for delivery. This freshi is incapable of reading simple directions. I asked for romaine lettuce and if unavailable, cancel the order. They made a salad with mixed greens which I can't stand. The Uber eats order was crystal clear but nobody took the time to read it. Happened twice as I gave them another chance to be nice about it.Maybe ok in person where you can watch and control but forget about delivery as they just don't care enough to pay attention.
Food is good, noticing that the portion sizes seem small for how much you pay. But, the cost of everything is going up, so it makes sense.
Your employee #HARSHEEN I loved the way she guided me, she helped me all the way long and personally whenever I come to eat I would prefer her to make food for me.
Delicious Mediterranean bowl with falafel. Despite coming in less than an hour before close customer service was great.
Harsheen guided me well. Thanks nice staff
Good customer service.. happy place to have a burrito.. food is authentic.. the employees are friendly. Must visit it again. Cheers
*** Update (April 2): Freshii quickly replied to my concerns, which I really appreciate. Really appreciate that kind of customer service. I look forward to my next meal.Ordered yesterday evening for myself, my son, and a friend. My son got food poisoning, threw up, and pooed in his pants. My friend’s stomach has been off since then. I’m fine, but for the price, not okay. What their orders had in common was the chicken. Tried calling them to tell them. No answer. Posting here as it seems the only way to provide feedback. I hope nobody else got sick from orders yesterday. Please keep on top of the freshness of your ingredients.
robbery, $27 for a panini, soup, and smoothie. smoothie was fine, a bit watery but i took out banana, so maybe thats why. soup was gross, weird chunks of almonds/kale in a weird curry? flavour (butternut squash). panini was the best out of the 3 but exceptionally boring: some kind of white cheese, plain chicken, and a whole wheat wrap. won't be returning.
Ordered a bowl, like I have several times before (delivery). Noted right away that the bag felt light. For a second I thought they forgot the rice... nope just very little of everything. Enough chicken to eat in one bite. Called to see what was going on and they tried to argue withsayong that this was their new measurements. Offered a credit for a future order but if this is what I get for $18 then I won't be ordering again.