Subway

6560 Island Hwy N #104, Nanaimo - V9V 1K8
14 reviews
Sandwich Shop
(250) 390-1020

Every single time I've been here, the customer service has been poor. They are rude right to your face. Veggies are stale. Talking to the manager Sandeep is Worser. Wish I could post screenshots here. Will be contacting the Head Office. Just read other reviews on here. When you get that email to give feedback and you do, if they don't like what they read, they call your ph # repeatedly, even if at work to argue & debate. Thats harassment. Don't they need basic customer service skills to have a franchise anymore !?. Forget professionalism. They treat you worser if your ethnic. My friend got a nasty email from Sandy, manager. I hope the HO takes the feedback seriously. We are not paying to be harassed, as if being treated so poorly & the stale veggies isn't enough....

Went to this Subway yesterday, two girls working, first one messed up the guys order ahead of us and got angry and blamed him for her screw up. The other girl messed up my husband's order which he didn't complain about as the girl was already giving him attitude for no reason. After we left my husband and I were talking about what a terrible experience it was and how we aren't going back to that subway, I looked down and saw a bloody finger print on the bottom of my sandwich, which I had already taken a bite out of. So we turned around and drove back for a refund and instead got swore at and accused of trying to con them for money... we asked to speak to a manager to which one of the girls replied she was the manager, which I doubt. Tried calling Subway headquarters and emailing them and still havnt heard back. Oh! And ended up having to go to emerg. to have bloodwork done as I am 8 months pregnant and they fed me a sandwich with strangers blood on it. Absolutely ? terrible experience. Couldn't believe it. Don't take your chances at this Subway.

Good service, good subs

VERY SKIMPY on veggies. Have to ask for more constantly. Has been getting worse each visit. I wont go back to this store. Dont recommend.

Great for sandwiches on a go specially pizza sub double meat and double toasted

Awesome worker's luv subway

Sausage and egger was spot on this time.

I ordered a salad today. Should be simple enough. Put everything in a bowl, chop it up, place in take out container. Otherwise you end up with huge slices of tomatoes and cucumbers that require cutting up and your avocado is just a lump in the middle of your bowl. Now this wouldn't be SUCH an issue if the take out container was big enough to shake or toss the salad. Plus the serving was so chincy for a $10 salad.My husband ordered a footlong steak and cheese. He asked for spinach and got maybe 4 leaves. The portions of other veggies was lame, too.So not worth the $20 we paid for a salad and a sandwich.

Great fall back for healthier fast food.

Excellent food, patient and fast service. Sparkling clean and spacious. Excellent