Great staff, and super quick.
It was great to see this location open and busy again! The service and the PSL were great.
For some reason when I get a drink here it tastes a little better than when I get it at different starbucks locations in town... not sure why. The staff is also super quick and efficient. Very busy at certain times, but still convenient as it is on campus. It is very small and it would be nice to have a more comfortable place to sit with friends or at least stand when waiting for drink to be made.
Really a great Starbucks location, easily accessible to all the students of Vancouver Island University. The service is quick and the staff are friendly. My only compliant, and the reason for giving 4 stars, is that there is not too much space inside the Starbucks, so it is usually mostly taken up by waiting customers. As a student though, this does not matter too much as you can pick up your order and go find a seat in the library.
I was a student at VIU and am still a member of the VIU community. In response to one of the reviews below, the campus Starbucks does not carry decaf brewed coffee. It doesn’t sell well and is also available ten steps away in the campus cafeteria. You said you came mid-day, which is when the espresso machines have to go through a cleaning cycle. For this short period of time there is no decaf espresso available in the cafe. Your cashier doesn’t control this. I also find it disturbing you decided to discuss this staff member’s age and race and post a photo to the Internet of her without consent. I suggest you reconsider what it means to be part of an inclusive campus community, and a kind human being.
This Starbucks is very busy from 1:00 to 2:00 on Wednesday (November 6，2019). Sometimes it takes half an hour to line up for a cup of coffee. Unfortunately, after I was in line for half an hour later, an old (about 50 years old over, the people look like from Middle East) staff told us there was no decaffeinated coffee in the shop. I'm curious. Do all Starbucks have no DECAFE. Or only this shop haven't. Or we can't order a cup of DECAFE only on this stuff?I can accept a super long line and wait for 30 minutes. But I cannot accept that reject customers for personal reasons. This is not the first time that happened on this old woman. Last time, I was on the line. A lady order a cup of caramel apple spice, the old stuff said, we have no caramel apple spice. But when the next person orders the same one. She said yes!