The food was great, the blizzards were perfect, the cookie dough (my favorite) was mixed all the way to the bottom.... but the service was HORIBLE. We waited at the drive through window for HALF AN HOUR. There was only on person working, and the rest of them was taking a break. Thus one girl who was working, (and yes, I watched her do this) grabbed a napkin, took of her mask, blew her nose, and then grabbed a bag and proceeded to pack our food without washing her hands. All together, not my best experience.
I was there yesterday evening and ordered kids meal with chicken strips, two double cheeseburgers, when we got them they were ice cold and the cheese wasn't even melted. Staff was not very good at communicating, also waited 8 minutes in the drive through line, during which is suspect our burgers sat out while the chicken stops were cooking. Do you guys not have a warming spot to hold food temporarily for orders?
The poor staff was overwhelmed. I think perhaps they were very short staffed. It made for a less than clean workspace which is a little unnerving when dealing with food.. ? its not the first visit where we have seen the staff struggle..
i pay this tribute to George Floyd the best gamer NA, aka Na's last hope. this staff refused to give me the bathroom key. I jumped over the counter and the first thing i saw was the gravy container so I let one float, that's why the gravy is a bit chunkier than normal. some kid came up to me with chocolaty fingers and started rubbing my thighs aggressively and it turned me on to the max. still a bit stiff till this day.
The shake was “warm” never had warm in my life and tasted of powdered milk I thought ice cream was cold
My husband picked up chicken strips and burger the fries were in eatable greasy. Chicken fingers tasted like cooked 2 times tough dried out will not return I called them said I could have free fries wow that's it. Didn't get s code for silly bar I guess they do not want you to fill out the survey.
Disappointed all around. Slow service. Loaded steak burger had only 1 onion ring, 1 piece of bacon and the bun had wrinkles, we watched them microwave it. All around soggy. Fries were soggy and so greasy
These guys are the best DQ there is, Hands down. The staff is friendly and fast, and for a franchise that has a slower than average drive through the line here moves fast
The Blizzard we ordered is half-melted, burgers are cold. Restroom have toilet paper rolls laying on the floor in all three stalls… There’s not even a trash can to throw used paper towels in. Terrible food and environment.
Terrible. We ordered a blizzard and paid for 2x extra toppings. When we got out blizzard, there were barely any mix-ins noticable, and we even paid for extra.