I went with my dad and brother. When we walked in the girl who greeted us was friendly and said hello, told us the patio was open and our server would be there shortly. We waited almost 20 minutes before our server Nicole came to our table. When she finally arrived we immediately felt like we were interrupting her day! We ordered our drinks and appy. Finally after several more minutes waiting she arrived. We asked for coasters, which are generally standard in any pub especially with glass tables. She turned to the dirty table behind us and grabbed a few dirty ines and threw them on our table... I noticed they had food and rings on them and asked if we could please have clean ones. (They are one time use and not to be reused) she grabbed them off our table and threw them very aggressively back into the dirty table... one even bounced off onto the floor . She huffed off and slapped 3 fresh ones on the table and took off before we could place our order... so we waited several more minutes before she came back to our table to get our order. She was not friendly and her answers were short and abrupt. She mostly just backed "yup" at us to every question or order. Finally our food arrived and it was good. Fresh veggies and burgers were nicely done!!The ladies room was just gross!If I went here again I would ask for a different server and would not use the bathroom! Overall we were pretty disappointed...Oh yes my brother a beer conisour and fine dining expert found his beer to be flat and not good at all. He was also served a pale ale that was definitely not a pale ale.Haha we also found the emergency exit locked up good and tight! Not cool! However we did find it amusing. Music and view were great!There are better pubs than this in the area that are much better!
I went with my dad and brother. When we walked in the girl who greeted us was friendly and said hello, told us the patio was open and our server would be there shortly. We waited almost 20 minutes before our server Nicole came to our table. When she finally arrived we immediately felt like we were interrupting her day! We ordered our drinks and appy. Finally after several more minutes waiting she arrived. We asked for coasters, which are generally standard in any pub especially with glass tables. She turned to the dirty table behind us and grabbed a few dirty ines and threw them on our table... I noticed they had food and rings on them and asked if we could please have clean ones. (They are one time use and not to be reused) she grabbed them off our table and threw them very aggressively back into the dirty table... one even bounced off onto the floor . She huffed off and slapped 3 fresh ones on the table and took off before we could place our order... so we waited several more minutes before she came back to our table to get our order. She was not friendly and her answers were short and abrupt. She mostly just backed "yup" at us to every question or order. Finally our food arrived and it was good. Fresh veggies and burgers were nicely done!! The ladies room was just gross! If I went here again I would ask for a different server and would not use the bathroom! Overall we were pretty disappointed... Oh yes my brother a beer conisour and fine dining expert found his beer to be flat and not good at all. He was also served a pale ale that was definitely not a pale ale. Haha we also found the emergency exit locked up good and tight! Not cool! However we did find it amusing. Music and view were great! There are better pubs than this in the area that are much better!
Standard pub food for the standard price. Spicy Crispy Chicken Burger was juicy and flavourful, Black Bear Burger had an amazing homemade patty. Staff were extremely helpful and pleasant.
The service was great. They were very apologetic about the lack of guacamole for our plate of nachos and the delay in service, so they kindly offered the nachos for free.
Enjoyed everything about this pub. The service and food was more than I expected along with the option to sit outside when the weather is good. Highly recommend this place
This pub has been a staple in Nanaimo for many years. We went for supper and we were beyond disappointed. The ambiance is still cozy and the view is still good. The wait was ridiculous. We ordered fish and chips and schnitzel. We waited almost an hour for our meals. When it arrived the schnitzel was overdone tough and tasteless. We asked for some gravey but it didn’t really improve it. The fish was ok but nothing to write home about. We had been looking forward to desserts but it took so long for the first course we decided not to take the chance. We won’t be back.
Couldn’t remember how many times I’ve been ordering the exact same meal for delivery from Black Bear Pub. Each time the food is exceptional.I would’ve taken a picture, but they had been devoured before I could remind myself to do so each time.This kind of consistency is absolute gold and becoming a rare commodity these days.Thank you so much for the effort, I would’ve left a 5-star review each time if I great food didn’t make me too lazy!
Great little place to stop and have a bite to eat. Lots of menu items to choose from, good food, good service.
super nice, cozy and welcoming. highly recommend, beautiful location and very nice and helpfull staff
Had some schnitzel, delicious if not a little dry. Atmosphere was nice and the staff were very nice.